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PERSONALITY
DEVELOPMENT
V.AJITHKUMAR. MBA
§  A	
  man	
  is	
  identified	
  by	
  his	
  personality	
  –	
  public	
  image.	
  
§  It	
  is	
  the	
  totality	
  of	
  the	
  person	
  and	
  not	
  merely	
  external	
  
looks,	
   but	
   character,	
   behavioral	
   traits	
   and	
   attitude	
  
towards	
  life.	
  	
  
§  Personality	
   development	
   –	
   is	
   the	
   improvement	
   of	
  
behavioral	
   traits	
   such	
   as	
   communication	
   skills,	
  
interpersonal	
  relationships,	
  attitude	
  towards	
  life	
  and	
  
restoring	
  our	
  ethics.	
  	
  
INTRODUCTION
Know your
personality
Character
traits
Behavioral
traits
Attitudinal
Change
Integrity
(honest)
Interperso
nal Skills
Positive
Attitude
Acceptance
Communic
ation Skills
Win-win
situation
Discipline
(obey rules)
Leadership
Qualities
Keep the end
in mind
Dedication
Stress and Time
management Synergize
Determinants of personality
Biological factors
Family &
Social factors
Cultural factors Situational factors
1.  Heredity
2.  Brain
3. Physical features
1.Socialisation process
(Behaviour from family)
2. Identification process
( Selecting ideal person)
3. Home environment
(Brought up)
4.Social Group.
1. Independence- Australia
2. Aggression- North Korea
3. Competition- India
4. Co-operation- Japan
1.Positive behaviour
2.Negative behaviour
Type	
  A	
  and	
  B	
  
	
  	
  
Type A Personality
• Always moving, walking, and
eating rapidly.
• Feel impatient with the rate at
which most events take place.
• Strive to think or do two or
more things at once.
• Cannot cope with leisure time.
• Are obsessed with numbers,
measuring their success in
terms of how many or how
much of everything they
acquire.
Type B Personality
• Never suffer from a sense of
time urgency with its
accompanying impatience.
• Feel no need to display or
discuss either their
achievements or
accomplishments unless such
exposure is demanded by the
situation.
• Play for fun & relaxation,
instead of exhibit their
superiority at any cost.
Can relax without guilt.
TYPES	
  OF	
  PERSONALITY	
  
Nine	
  Types	
  
— Perfec2onists	
  
— Helpers	
  
— Roman2cs	
  
— Achievers	
  
— Asserters	
  (self-­‐reliant)	
  
— Ques2oners	
  
— Adventurers	
  
— Observers	
  and	
  	
  
— Peacemakers.	
  
Cont..	
  
Perfectionists	
  –	
  are	
  realistic,	
  conscientious	
  and	
  principled	
  	
  
Ex:	
  Narayan	
  Murthy	
  –	
  Infosys.	
  
	
  
Helpers	
   –	
   are	
   warn,	
   concerned,	
   nurturing	
   and	
   sensitive	
   to	
   other	
  
people’s	
  needs	
  
Ex:	
  Mother	
  Teresa.	
  
	
  
Achievers	
   –	
   are	
   eneagetic,	
   optimistic,	
   self	
   assured	
   and	
   goal	
  
oriented	
  	
  
Ex:	
  Sachin	
  Tendulkar	
  
	
  
Romantics	
  –	
  have	
  sensitive	
  feelings	
  and	
  are	
  warm	
  and	
  perceptive	
  
Ex:	
  M.	
  F.	
  Hussain	
  –	
  great	
  Indian	
  Painter	
  
	
  
Observers	
   –	
   have	
   a	
   need	
   for	
   knowledge	
   and	
   are	
   introverted,	
  
curious,	
  analytical	
  and	
  insightful.	
  
Ex:	
  Amartya	
  Sen	
  -­‐	
  Great	
  economist	
  	
  
Cont..	
  
Questioners	
  –	
  are	
  responsible	
  and	
  trustworthy.	
  
Ex:	
  Shabana	
  Azmi	
  
	
  
Adventurers	
  –	
  are	
  energetic,	
  lively	
  and	
  optimistic.	
   	
  They	
  want	
  
to	
  contribute	
  to	
  the	
  world	
  	
  
Ex:	
  Vijay	
  Mallya	
  -­‐	
  NRI	
  businessman.	
  
	
  
Asserters	
  –	
  are	
  direct,	
  self-­‐reliant,	
  self	
  confident	
  and	
  protective.	
  
Ex:	
  T.	
  N.	
  Seshan	
  -­‐	
  Chief	
  Election	
  Commissioner.	
  
	
  
Peacemakers	
   –	
   are	
   receptive,	
   good-­‐natured	
   and	
   supportive.	
  	
  
They	
  seek	
  union	
  with	
  others	
  and	
  the	
  world	
  around	
  them	
  	
  
Ex:	
  Atal	
  Bihari	
  Vajpayee.	
  
It	
  can	
  help	
  in	
  the	
  following	
  ways	
  
•  To	
  learn	
  the	
  business	
  e2queDe	
  of	
  exchanging	
  cards,	
  wishing	
  
on	
  first	
  mee2ng,	
  bowing	
  when	
  you	
  are	
  visi2ng	
  Japan	
  and	
  the	
  
like.	
  
•  Voice	
  modula2on,	
  dic2on,	
  communica2on	
  skills,	
  phone	
  
e2queDe,	
  hygiene,	
  empowerment	
  skills,	
  2me	
  management	
  
and	
  posi2ve	
  thinking.	
  
•  To	
  cul2vate	
  a	
  friendly,	
  interac2ve	
  manner.	
  	
  	
  Essen2als	
  like	
  
giving	
  a	
  speech,	
  voice	
  development	
  and	
  modula2on	
  of	
  voice.	
  
•  It	
  enhances	
  the	
  sense	
  of	
  confidence	
  and	
  self-­‐worth.	
  
PERSONALITY	
  TEST	
  
This	
  can	
  iden2fy:	
  
	
  
§  Value	
  system	
  (	
  standard	
  of	
  behavior	
  )	
  
§  Emo2onal	
  reac2on	
  to	
  a	
  cri2cal	
  situa2on	
  
§  Moods	
  and	
  characteris2c	
  behavior	
  traits.	
  
§  Maturity	
  in	
  handling	
  a	
  crisis.	
  
§  Ability	
  to	
  adjust	
  himself	
  to	
  the	
  stress	
  of	
  day-­‐to-­‐day	
  
execu2ve	
  lifestyle.	
  
§  Self-­‐confidence,	
  personal	
  ambi2on,	
  emo2onal	
  control	
  
and	
  sociability	
  etc.	
  
	
  
EXTERNAL	
  BEUTY	
  
•  Dressing	
  
•  Crea2vity	
  &	
  innova2on	
  
•  Knowledge	
  management	
  
•  Time	
  management	
  (	
  principles	
  &	
  habit,	
  matrix	
  )	
  
•  Write	
  goals	
  
•  Time	
  es2mates	
  
•  Principles	
  of	
  brevity 	
  	
  
•  Principles	
  of	
  habit	
  
•  Principles	
  of	
  priori2za2on	
  
•  Proper	
  planning	
  and	
  follow-­‐up	
  
•  Principles	
  of	
  effec2veness	
  
•  TIME	
  MANAGEMENT	
  MATRIX:	
  
•  Ability	
  to	
  inspire	
  others	
  
•  Posi2ve	
  atude	
  
•  Problem	
  solving	
  &	
  decision	
  making	
  
•  Pleasing	
  and	
  pleasant	
  
•  Crea2ng	
  image	
  for	
  oneself	
  
•  Ethical	
  behavior	
  (	
  III	
  )	
  
•  Humanitarian	
  
•  Eco	
  centrism	
  
•  Biocentrism	
  
•  Mentoring	
  &	
  counseling	
  
•  Discipline	
  and	
  	
  
•  Abidance	
  	
  	
  	
  
•  Respect	
  	
  
INTERNAL	
  BEAUTY	
  
§  Accurate	
  (	
  your	
  predic2ons	
  should	
  be	
  correct	
  in	
  all	
  details	
  )	
  
§  Adaptable	
  	
  
§  Astute	
  (	
  ability	
  to	
  understand	
  people	
  or	
  situa2on	
  )	
  
§  Can	
  work	
  under	
  pressure	
  	
  
§  CommiDed	
  	
  
§  Competent	
  	
  
§  Coopera2ve	
  	
  
§  Courteous	
  	
  
§  Decisive	
  (	
  jus2ce,	
  seDling	
  an	
  issue	
  )	
  
§  Dedicated	
  	
  
§  Energe2c	
  	
  
§  Emo2onal	
  intelligence	
  
§  Methodical	
  	
  
Cont..	
  
§  Me2culous	
  (	
  great	
  aDen2on	
  )	
  
§  Orderly	
  (	
  clean	
  and	
  neat	
  )	
  
§  Organized	
  (	
  arranged	
  in	
  a	
  systema2c	
  way	
  *	
  for	
  large	
  
scale	
  )	
  
§  Posi2ve	
  thinking	
  
§  Prac2cal	
  	
  	
  
§  Extrovert	
  
§  Flexible	
  
§  Friendly	
  
§  Get	
  on	
  well	
  with	
  other	
  people	
  
§  Good	
  sense	
  of	
  humor	
  	
  
§  Openness	
  &	
  transparency	
  
Cont..	
  
§  Good	
  2me-­‐keeper	
  
§  Hard	
  working	
  
§  Imagina2ve	
  
§  Intelligent	
  
§  Independent	
  worker	
  
§  Lively	
  
§  Logical	
  
§  Loyal	
  &	
  trust	
  
§  Volunteering	
  
§  Foresight	
  &	
  vision	
  
§  Focused	
  
§  Spokes	
  person	
  
§  Op2mis2c	
  
Cont..	
  
§  Self	
  confident	
  
§  Self	
  mo2vated	
  
§  Self	
  development:	
  	
  
§  Personal	
  audit	
  
§  Objec2ve	
  seng	
  	
  
§  Iden2fying	
  opportuni2es	
  
§  Construc2ng	
  development	
  plan	
  
§  Developing	
  self	
  
	
  
§  Sensi2ve	
  
§  Avoid	
  “Stereo	
  typing”	
  
§  Thorough	
  
§  Thoughbul	
  
§  Vigilant	
  (	
  cau2ous	
  about	
  danger	
  )	
  
§  Work	
  well	
  with	
  others	
  	
  
Big	
  5	
  in	
  Short…	
  
Personality	
  Factors	
   Characters	
  
1.  Conscientiousness	
  
	
  
2.  Agreeableness	
  
	
  
	
  
3.  Neuroticism	
  
	
  
4.  Openness	
  
	
  
5.	
  	
  	
  	
  	
  	
  Extroversion	
  
Careful,	
  dependable	
  and	
  
	
  self	
  disciplined	
  
	
  
Courteous,	
  good	
  natured,	
  
empathic	
  and	
  caring.	
  
	
  
Poised,	
  secure	
  and	
  calm.	
  	
  
	
  
Sensitive,	
  flexible,	
  creative	
  and	
  
curious.	
  
	
  
Outgoing	
  and	
  cautious.	
  
	
  
LEADERSHIP	
  QUALITIES	
  
—  Courage	
  
—  Self-­‐control	
  
—  A	
  keen	
  sense	
  of	
  jus2ce	
  and	
  fairness	
  
—  Definiteness	
  of	
  plans	
  
—  The	
  habit	
  of	
  doing	
  more	
  than	
  being	
  paid	
  for	
  
—  A	
  pleasing	
  personality	
  
—  Empathy	
  and	
  understanding	
  
—  Mastery	
  of	
  details	
  
—  Willingness	
  to	
  assume	
  full	
  responsibility	
  
—  Co-­‐opera2on	
  
COMMUNICATION	
  
we shall see.
Many models have been developed to simplify and summarise the complex reality of the communication process and to aid
our understanding. Some of these are more helpful than others, but all have their shortcomings. The ‘Typical Communication
Model’ developed by Clampitt (2005) demonstrates a number of key elements in the communication process.
Context
Sender
Receiver
Message
Feedback
Receiver
Sender
Person 1 CHANNEL Person 2
Typical Communication Model
Clampitt P (2005) page 30
NOISE
NOISE
TYPES	
  OF	
  COMMUNICATIONS	
  
•  VERBAL	
  COMMUNICATION:	
  
–  Oral	
  
–  WriIen	
  
•  NON-­‐	
  VERBAL	
  COMMUNICATION:	
  
–  Visual	
  
–  Gestural	
  
•  Body	
  Language	
  
•  Space	
  
•  Touch	
  
•  Posture	
  
•  Facial	
  Expressions	
  
•  Eye	
  Contact	
  
	
  
FORMS	
  OF	
  COMMUNICATION	
  
One	
  way	
  communica2on	
   Two	
  way	
  communica2on	
  
PROCESS	
  OF	
  COMMUNICATION	
  
•  Source	
  
•  Message	
  
•  Encoding	
  
•  Channel	
  
•  Decoding	
  
•  Receiver	
  
•  Feedback	
  
•  Context	
  
	
  
TIPS	
  FOR	
  EFFECTIVE	
  COMMUNICATION	
  
•  Clarity	
  	
  
•  Completeness	
  
•  Conciseness	
  
•  Authen2city	
  
•  Appropriate	
  language	
  	
  
•  Appropriate	
  channel	
  
•  Audibility	
  (oral	
  communica2on)	
  
WAYS	
  TO	
  IMPROVE	
  COMMUNICATION	
  
•  Encourage	
  feedback	
  
•  Listen	
  
•  Be	
  Specific	
  	
  
•  Focus	
  on	
  Behavior	
  NOT	
  the	
  Person	
  
•  Focus	
  on	
  the	
  Timeliness	
  	
  
•  Share	
  Informa2on	
  /	
  Experience	
  	
  
•  Do	
  Not	
  Overload	
  	
  
•  Check	
  that	
  the	
  Person	
  Does	
  Understand	
  
•  Remember,	
  Feedback	
  is	
  Given	
  to	
  Help,	
  not	
  Hurt	
  	
  
•  Reduce	
  misunderstanding	
  
•  Concentrate	
  on	
  what	
  is	
  being	
  said	
  	
  
•  Be	
  open	
  to	
  whatever	
  is	
  being	
  said	
  	
  
•  Restate	
  what	
  has	
  been	
  said	
  	
  
•  Summarize	
  the	
  important	
  messages	
  so	
  that	
  you	
  and	
  the	
  speaker	
  
recognize	
  what	
  was	
  important	
  during	
  the	
  conversa2on.	
  	
  
•  Avoiding	
  distrac2ons	
  that	
  pull	
  your	
  aDen2on	
  away	
  from	
  the	
  
speaker.	
  	
  
BODY	
  LANGUAGE:	
  
	
  
	
   Body	
   language	
   communicates	
   much	
   more	
   than	
  
words.	
   	
   Body	
   language	
   signals	
   are	
   called	
   ʻ‘leakagesʼ’	
  
because	
   you	
   may	
   try	
   to	
   tell	
   something,	
   but	
   the	
   truth	
  
will	
  leak	
  out	
  visually.	
  
AVOID	
  SUCH	
  BODY	
  LANGUAGE	
  
§  Crossed	
  arms	
  or	
  legs	
  
§  Carrying	
  books	
  or	
  papers	
  across	
  your	
  chest	
  
§  Slumped	
  posture	
  (	
  lean	
  )	
  
§  Sitting	
  perched	
  on	
  the	
  edge	
  of	
  the	
  chair	
  
§  Wringing	
  hands	
  (	
  extremely	
  wet	
  )	
  
§  Tapping	
  foot	
  
§  Rocking	
  legs	
  
§  Drumming	
  fingers	
  
§  Biting	
  nails	
  
Cont..	
  
§  Fiddling	
  with	
  the	
  jewelry	
  or	
  hair	
  
§  Covering	
  your	
  mouth	
  with	
  your	
  hand	
  while	
  talking	
  	
  
§  Rocking	
  in	
  your	
  chair	
  
§  Scratching	
  a	
  lot	
  
§  Clearing	
  your	
  throat	
  too	
  much	
  
§  Straightening	
  your	
  tie	
  
§  Playing	
  with	
  watch	
  or	
  cufflinks	
  
§  Hands	
  in	
  the	
  pocket	
  
LOOKING	
  AGGRESSIVE	
  
•  Arms	
  folded	
  across	
  the	
  chest	
  
•  Staring	
  (	
  look	
  fixedly	
  on	
  someone	
  or	
  something	
  )	
  
•  Pointing	
  
•  Making	
  a	
  fist	
  (	
  looks	
  alike	
  punching	
  )	
  
•  Leaning	
  over	
  someone	
  
BEHAVING	
  RUDELY	
  
§  Working	
  when	
  someone	
  is	
  talking	
  to	
  you	
  
§  Puffing	
  (explosive	
  burst	
  of	
  breath	
  )	
  
§  Hollering	
  (	
  loud	
  shout	
  )	
  
§  Smirking	
  (	
  smiling	
  in	
  a	
  irritating	
  manner	
  )	
  
§  Whispering	
  
§  Cracking	
  knuckles	
  
§  Grooming	
  yourself’(	
  over	
  training	
  )	
  
§  Standing	
  too	
  close	
  
§  Packing	
  up	
  folders	
  and	
  papers	
  well	
  before	
  the	
  
meeting	
  is	
  over	
  
§  Shaking	
  hands	
  too	
  hard	
  or	
  limp	
  handshakes	
  
Cont..	
  
—  Yawning	
  when	
  the	
  mee2ng	
  is	
  in	
  progress	
  
—  Looking	
  at	
  your	
  watch	
  repeatedly	
  
—  Blinking	
  a	
  lot	
  
—  Fiddling	
  with	
  rings,	
  watches,	
  earrings	
  and	
  chains	
  
—  Tapping	
  or	
  clicking	
  pens	
  
—  Playing	
  with	
  paper	
  clips	
  
—  Jingling	
  money	
  in	
  pocket	
  
—  Picking	
  at	
  fingernails	
  
—  Twiddling	
  bits	
  of	
  hair	
  
	
  
Thank You!