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MARKETING  STRATEGY
Eight M’s of Management Men  Money Materials Machines Methods Market Milieu Minutes
“ Optimum Utilization  of these resources (8 M)  is  Management .”
Marketing Strategy STRATEGY A strategy is a fundamental pattern of present and planned objectives,  resource deployments and interactions of an organization with markets, competitors and other environmental factors. Strategy should specify What Where How
Components of Strategy Components or Sets of issues: Scope Goals and Objectives Resource deployments Identification of sustainable competitive advantage. Synergy.
Hierarchy of Strategy Corporate Mission Corporate goals  & Objectives Corporate Development  Strategy Deployment of resources SBU – I  SBU - n SBU – II  Business Unit’s Objectives Deployment of Resources Across product-markets And functions Competitive Strategy Marketing strategy For product Market entry  R&D  Strategy & Plans Tactical marketing  Plan for product Market entry HRM Strategy & Plans Operation Strategy &  plans Environmental  factors Corporate Strategy Business Strategy Functional Strategy
Porter Model of Competitive  Industry Structure Industry  Competition Intensity of  Rivalry Suppliers Buyers New Entrants Substitute Power of Suppliers Power of Buyers Threat of Substitutes Threat of New Entrants Bargaining Bargaining
Threat of New Entrants Economies of Scale. Capital requirements Switching costs Access to distribution Expected retaliation Brand equity
Bargaining Power  of Suppliers Many buyers and few sellers Differentiated supplies Crucial supplies Forward Integration Backward Integration Level of dependence
Bargaining Power  of Customers Few dominant customers Non-differentiated products Small portion of customer’s total purchase Backward integration Forward integration Key supplies
Threat of Substitutes Buyer’s willingness to substitute Relative price and performance of substitutes Cost of switching over to substitutes
Industry competitors Structure of Competition Structure of costs Degree of differentiation Switching Costs Strategic objectives Exit barriers
COMPETITOR ANALYSIS
Answer five key question Who are the competitors? What are their strengths and weakness? Identify key factors for success in the industry Rate one’s company and competitors on each key success factor using a rating scale Consumer implications for competitive strategy
Answer five key question What are the strategic objectives and  thrusts of competitors? What are their strengths? What are their response patterns?
COMPETITIVE ADVANTAGE by COMPETITIVE STRATEGY
Creating A  Differential Advantage Product Distribution Promotion Price
Hierarchy of goals and objectives  Porter’s Economic Theory of Profits   Barriers to Entry Competition  Substitutes  Customers Suppliers
Generic Marketing Strategies Cost Leadership Lower costs of production and distribution Differentiation Unique product or brand Focus Focus on customer needs in a few segments
Product Mix Strategies Market penetration versus market skimming Quality High Medium Low Price High Medium Low Premium Goods Penetra- tion Super Bargain Over- Pricing Average Quality Bargain Hit and Run Shoddy Goods Cheap Goods
Product Market Growth Strategies Market Penetration (increase usage) Product Development (new uses) Market Development (new users) Diversification (new users, new uses) Markets Products Old Old New New
Boston Consulting Group Strategy: Relative Market Share  Market Growth Rate Problems with BCG Approach Difficult to estimate relative market share in rapidly growing markets
BCG Matrix:  Stars Some cash use Future cash cow Cash Cows Generate cash for ?, Stars Dogs Low or no cash use When to divest ? High cash use ? Is to build or not Relative Market Share 10x 1..5x .1x (log scale) Market Growth Rate 22% 10% 0%
Market Leader Strategies Increase Size of Total Market Product-Market Growth Strategies Protect Market Share Fortification Assortment of brands, sizes Innovation Best defense is a good offense Counteroffensive
Market Leader Strategies (cont.) Increase Market Share BCG Antitrust constraints Market Share Marketing Effort ($) 100%
Market Challenger Strategies Frontal Attack Out-innovate leader Tough to do, easier to defend Flanking/Bypass Attack Attack where leader is not looking Find a new market segment  Price Discount Strategy Buyers are sensitive to price Works if leader does not cut price
Market Challenger Strategies (cont.) Cheaper Goods Strategy Lower quality but much lower price Vulnerable to still cheaper goods Prestige Goods Strategy Increase both quality and price
Market Follower Strategies Conscious Parallelism Similar products, prices Avoid unprofitable segments Market Niche Specialize in a very small group of customers Concentrated segmentation strategy……
Attacker (smaller) Defender (bigger) Position Defense Preemptive Defense Counteroffensive Contraction Defense Flanking Defense Mobile Defense Flank Attack Frontal Attack Encirclement Bypass Guerilla Attack
eMarketing Is eMarketing anything new? … or just an adaptation of existing strategy? Addressability –  ability to identify customer prior to purchase Marketers could always do this. So why is web different?  Is it more efficient…? … only if you do not delete your cookies…? … or they keep extensive files on you…
eMarketing Interactivity –  customers can express their needs and wants  directly to the firm Marketers could always do this too.  So what is new? … another efficiency argument…? Memory –  ability to access individual customer profiles    and purchase histories This is probably valid.  Information existed before but was hard to access
eMarketing Control –  customer’s ability to control flow and sequence of information Pull versus push medium…web versus television. Who control’s the flow? Definitely an eMarketing characteristic, but a two-edged sword. Why?  Customers control the flow…… Accessibility –  ability to obtain information….. “ Retrieving info from the Internet is like trying to drink from a    fire hose.”   You could always do this, web may be easier    for some users.
eMarketing Digitilization –  can the product or benefits be represented digitally? Does the media match the product’s attributes? … a problem for all media…? So, does eMarketing exist?  Maybe, or maybe it is just  another information flow/distribution system to use in designing a marketing strategy to meet  customer needs…(and maximize profits).
Marketing Strategy Bear Theory Differential versus Absolute Advantage