I asked about one question several days…
I asked about one question several days ago. Still waiting for an answer.
You can make changes to your plan at any time. Upgrade your plan or contact tier, downgrade to a free plan, or pause your account, all from the Account & Billing section. You can also view the promotional offer terms.
How do I change it? Explain
1. Contact tier
2. Downgrade to the free plan
3. Pause your account
Reply from Intuit Mailchimp
Hey Scott. Our Support team handles tickets in the order they're received in. They'll do their best to reach out as soon as they're able.
There are steps listed here for changing contact tier, downgrading to the free plan, and pausing your account: https://mailchimp.com/help/change-or-pause-your-pricing-plan/
You can manage your plan by clicking on your profile icon > Account > Billing > Monthly Plans or Credits > Change Plan (in the Marketing Plan section)