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INTERNATIONAL BUSINESS
Trying to Do Business in Mexico, Gringo Style
S
SUBMITTED BY : JAVED IQBAL
SUBMITTED TO : MR. YASIR SAEED
REG# J3F13MCOM0035
1: what mistakes did ted make in his management of SterMexicana?
It is obvious that Ted did some major mistakes which made the establishment and running of the
company unsuccessful. One major mistake he did was delegating and leaving more work to
Manuel instead of working hand in hand with him .he did not go to the field with him to seek
ideas about the establishment of the company. It seems that they only met in meetings where
Manuel could give him updates on the progress of the establishment and hence he could not have
a clear picture of the situation from the ground. He also did not ensure that the hiring process
was fair to all, this is seen when Manuel is found to have hired nearly all of his relatives.
2: Is Manuel responsible for any of the difficulties presented in the case?
Manuel is responsible for some of the difficulties especially the one related with the employees.
Ted trusted him with the hiring process since he was the one who was doing most of the ground
work. When the efficiency of the work was questioned and Ted directed him to lay off some
employees, it was discovered that most of the employees were his relatives. This means that even
their level of qualification was in question since unqualified employees cannot work
satisfactorily. His poor planning methods also made the establishment of the company to be
behind schedule.
3 what should Ted do now to correct the situation?
Here Ted should take time to restructure his company. The issue of time will be a problem
because his family also wants his attention but he should try and balance it. He has to hire
another assistant in place of Manuel, someone who is not overambitious; who can be trusted to
do what is good for the company without fear or favor. He should also engage himself in most of
the work and not depending so much on his subordinates. Ted first should know about the
culture and legal aspect’s of the Mexico, later he have to establish his strategy and perform the
activity. He must have to perform the check and balance on the subordinate, but he made all in
all to Manual, he become’s the dependent on Manual. These things must have to be consider
before starting his business. Ted have to check the ability of the plant operator, is he capable or
not.