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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their helpfulness, knowledge, and patience. Consumers appreciate the team's willingness to go the extra mile to ensure satisfaction, often highlighting specific instances where staff members provided exceptional support and quick solutions to their problems. People feel welcomed and supported throughout their experience, particularly when setting up and managing their websites. The overall user experience with the company's services and website is highly positive. Reviewers find the platform easy to use, intuitive, and efficient for creating professional-looking websites. The AI-powered tools and features are particularly valued for their ability to simplify website creation and optimization. Consumers also commend the company's customer service for its promptness, friendliness, and effectiveness in resolving issues.

Based on these reviews

Rated 5 out of 5 stars
Verified

I've been with Durable for almost a year now, and I still can't express my gratitude for always being there for me. Today I had the privilege of being served by Mr. Aljohn, who answered all my questio... See more

Rated 5 out of 5 stars
Verified

Durable is one of the easiest and most sophisticated website builder software out there. I’ve tried many before, but this one is the best. The process was very easy and user-friendly. I was able to ta... See more

Rated 5 out of 5 stars
Verified

If you are thinking about putting up a website you don't need to go any further than Durable. It uses AI to assist in its creation which allows you to do it yourself. But if you need help you can get... See more

Rated 5 out of 5 stars
Verified

Rita was professional knowledgeable and was very patient with me. She answered all of my questions and showed me examples as well on the screen. I am very satisfied with her assistance with educating... See more

Rated 5 out of 5 stars
Verified

The best customer service ever. Aljohn’s help was remarkable as he helped me fix some issues with my account. The overall experience is great but what made it greater was the immeasurable support from... See more

Rated 5 out of 5 stars

AlJohn from Durable customer service is a top notch, he sorted my issue in just couple of minutes disregard my ignorance Much Appreciated. Keep going!!

Rated 5 out of 5 stars

I called Durable over July 4 holiday weekend because our website was offline and I couldn’t reach our web designer. I was so impressed with Stu in customer support, who patiently and graciously walked... See more

Rated 5 out of 5 stars
Verified

From beginning to end using Durable has been a joy to work with. Their integrated software allows for as much hands on or off as you require. If there is ever a need for Tech support with your website... See more

Company replied

Rated 5 out of 5 stars

I was having trouble attaching my domain, and I was sent a screen print, breaking the process down. When I still struggled, they gave me further clarification and instruction. They were quick in their... See more

Rated 5 out of 5 stars
Verified

I have to say the live support I’ve received has been outstanding. Super helpful and really know their stuff. Had a support call from Stuart this morning and he was just fantastic. Highly recommended

Rated 5 out of 5 stars
Verified

I was having a technical issue on the settings of my website and Leodith worked on it relentlessly for more than a week without giving up. And when it was all fixed, he sent me a prompt update.

Rated 5 out of 5 stars

he was fantastic, had all the information on hand and could help me on what I asked him for but also could advise on next steps which I didnt know I had to do

Rated 5 out of 5 stars

Doing business with Durable is a great process!! Even more so, if one runs into a challenge that seems hard to figure out HELP IS INCREDIBLE. I personally have built websites for 15 years, but this i... See more

Rated 5 out of 5 stars

Roman Shchetynin has provided me Amazing Expertise & Support. I have been running EdmondTorbati.com with Durable for over a year now and very happy with the easy system they have, it's AI and incredib... See more

Rated 5 out of 5 stars

So far shockingly good. I've used many website building companies who's products or services were deplorable. This company - truly amazing. I built two super professional websites in several hours. Th... See more

Rated 5 out of 5 stars
Verified

Al was patient, attentive and available over a 2 day period. He walked me thru each DNS record and caught my mistakes. Always calm and professional. Each time I logged in I was hoping it was him on th... See more

Rated 5 out of 5 stars

I had a great experience with Durable, and I want to give a special shout-out to Leodith for her amazing support! She was quick to respond, friendly, and made sure my website and domain were connec... See more

Rated 5 out of 5 stars

I have published my website using Durable AI without knowing any code. I have been putting off this goal for years since Geocities. So easy to create a good-looking portfolio website, get my own domai... See more

Company replied

Rated 5 out of 5 stars

Spoke to Stu, who was really upbeat, incredibly helpful, knowledgeable & patient! Answered all my questions in detail & made me feel truly welcomed! Thank you Stu & wish you an amazing time in Portuga... See more

Company replied

Rated 5 out of 5 stars

The Durable team reached out regarding an issue I was having (which I'll gladly admit was user error...me) and their response was moments later. They were able to resolve it on their end and even sent... See more

Rated 5 out of 5 stars

I have had a Durable.co AI website for a year. They go above and beyond supporting my business website. Sometimes, or quite often, I create major errors generating a webpage. Durable fixes it ever... See more

Company replied

Rated 5 out of 5 stars

( Stu ***** ) Excellent technical support! I couldn’t connect my domain for three days, and Stu from Durable.co fixed it in just 10 minutes. Fast, clear, and super efficient!

Rated 5 out of 5 stars

I am very satisfied! I couldn't link my domain to the website, so I reached out on Sunday evening when they didn’t even have official working hours. They responded very quickly and fixed my problem at... See more

Company replied

Rated 5 out of 5 stars

Stu from the support team was absolutely amazing. He virtually held my hands through some very tricky technical issues I was having with my website. He took the time out to explain things to me and... See more

Rated 5 out of 5 stars
Verified

Whole experience was too smooth. It was so quick to create a whole website with the help of little prompt, and their support team was quick enough to respond to my queries right away. Highly recommend... See more

Company replied

Rated 5 out of 5 stars

Leodith is thee absolute best, when I say went over and beyond to help me and make sure my business site was up to part and ready to serve the community I assist. This is what all business owner... See more

Rated 5 out of 5 stars
Verified

Needed a help with couple things for my website and wrote the assistance. They answered very fast, kindly and solving step by step all the problems I had. Super recommend!

Rated 5 out of 5 stars

I love Durable! Thanks to them, I have been able to create professional websites for my businesses in under two hours each time. The sites look great, are fast and are super easy to maintain.... See more

Company replied

Rated 5 out of 5 stars
Verified

Leodith was extremely helpful from beginning to end of my experience. She kept me updated throughout the process and made sure that there was resolution for my problem. Leodith was very patient with m... See more

Company replied

Rated 5 out of 5 stars

I am a new author and business owner and I am using Durable as a way to market my book for sale and services. As a new business owner it can be overwhelming - especially when it comes to building o... See more

Company replied

Rated 5 out of 5 stars
Verified

The AI model from durable.co has a built-in functionality that gets your site from zero to live in a relatively short amount of time. Their model can generate the text, the pictures/images and re-... See more

Rated 5 out of 5 stars

New user to Durable. Easy to use and nice support (Stu helped alot). Great to connect / register domain also via the platform and edits / metrics super quick. Great for your first website build / lea... See more

Company replied

Rated 5 out of 5 stars
Verified

Al is who always works with me online and is amazing. I had a lady work with me via video and it was excellent as well. I love the support I get from Durable.

Rated 5 out of 5 stars
Verified

Rita was amazing. Taking time to walk me through my site and answering my questions thoroughly. I feel so much better and empowered to update my site now.

Rated 5 out of 5 stars
Verified

The onboarding specialist Rita Barbosa was very helpful and understanding of my situation. It was great to have really supportive, understanding assistance delivered by the advisor.

Rated 5 out of 5 stars

This is the VERY BEST WEBSITE BUILDER!! I tried many, they were no good, & they all were terrible,,Durable is the Best, u can have a fully functional website in a few minutes!! I absolutely 💯 ♥️ love... See more

Rated 5 out of 5 stars

Easy to use, very good-looking website. Customer service is excellent, I lost access to my account due to my email provider and they fixed it within 30 minutes.

Rated 5 out of 5 stars
Verified

I haven't had such a good Customer Support experience in a long time! Thank you Anjie!

Rated 5 out of 5 stars
Verified

Durable made it very easy and fun. Great customer service, I highly recommend 👌

Rated 5 out of 5 stars
Verified

Stu was incredibly patient with me. He immediately understood my problem and solved it in a very fast and professional way. I was able to publish my site only 5 minutes after his speech. Thanks again... See more

Company replied

Rated 5 out of 5 stars
Verified

I just wanted to give a huge thank you to Anjie from Durable.co for going above and beyond. I was having a bit of trouble accessing my account, and she handled it with speed, kindness, and genuine... See more

Rated 5 out of 5 stars
Verified

Leodith is the best when its come down to help with any issue related to your site. She actually gone beyond from her part of work and helped me go through the process in order to get my business emai... See more

Rated 5 out of 5 stars
Verified

One of the best providers. The ai is amazing. Hosting is 5 star, easy to use. And customers service is great. We are a decorating company in the early stages, we had some issues with our accounts and... See more

Rated 5 out of 5 stars
Verified

Anjie from durable made the experience easy and quick. She is professional and knows her stuff very well, really recommend this product

Rated 5 out of 5 stars
Verified

I just started my business Nine Crowns of Grace and I needed to create a website for my products, a blog and my devotionals. It was hard to try to find one website or domain that could give me everyth... See more

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Company details

  1. #2 of 3 best companies in Website Designer

Written by the company

Durable is an AI website builder and small business platform that literally gets your business online in 3 clicks. You can generate a fully designed website with copy, images, and a contact form in under a minute. You can effortlessly customize your site with simple editing tools, multiple pages, and a free custom domain. No code required. You can also start marketing right away with our AI assistant. Our assistant writes your blog posts, creates promotions for social and email, builds SEO, and provides analytics for all of it. All with one login.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

245 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

I've been with Durable for almost a year now, and I still can't express my gratitude for always being there for me. Today I had the privilege of being served by Mr. Aljohn, who answered all my questio

I've been with Durable for almost a year now, and I still can't express my gratitude for always being there for me. Today I had the privilege of being served by Mr. Aljohn, who answered all my questions. PET GROOMING MI MUNDO recommends Durable 100%. Thank you again for always being there quickly.

November 19, 2025
Rated 2 out of 5 stars

It really is a bunch of junk

It really is a bunch of junk. The builder often lags or completely logs off. It is loaded with so much code that it lags on speed checks...probably the worst decision I have made in 23 years of business was to go with them.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

AlJohn Is A Top Notch

AlJohn from Durable customer service is a top notch, he sorted my issue in just couple of minutes disregard my ignorance
Much Appreciated.
Keep going!!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Rita was professional knowledgeable and…

Rita was professional knowledgeable and was very patient with me. She answered all of my questions and showed me examples as well on the screen. I am very satisfied with her assistance with educating me on how to set up my webpage.

November 13, 2025
Rated 5 out of 5 stars
Verified

Great support

Al is who always works with me online and is amazing. I had a lady work with me via video and it was excellent as well. I love the support I get from Durable.

November 7, 2025
Rated 5 out of 5 stars
Verified

Durable is one of the easiest and most…

Durable is one of the easiest and most sophisticated website builder software out there. I’ve tried many before, but this one is the best. The process was very easy and user-friendly. I was able to talk to Rita, who also had a very positive and supportive attitude. I would highly recommend durable to those who are starting a business or even have had an established business.

November 13, 2025
Rated 5 out of 5 stars

he was fantastic

he was fantastic, had all the information on hand and could help me on what I asked him for but also could advise on next steps which I didnt know I had to do

October 7, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

The best customer service ever

The best customer service ever. Aljohn’s help was remarkable as he helped me fix some issues with my account. The overall experience is great but what made it greater was the immeasurable support from Aljohn! I highly recommend you use Durable.

November 3, 2025
Rated 5 out of 5 stars
Verified

Technical Issue SOLVED

I was having a technical issue on the settings of my website and Leodith worked on it relentlessly for more than a week without giving up. And when it was all fixed, he sent me a prompt update.

October 29, 2025
Rated 5 out of 5 stars
Verified

Need a website? You can't beat Durable.co

If you are thinking about putting up a website you don't need to go any further than Durable. It uses AI to assist in its creation which allows you to do it yourself. But if you need help you can get it. Rita was absolutely wonderful to work with and she did a phenomenal job perfecting what I started. I just cannot speak highly enough about her creativity, competence and patience. What a wonderful company!

October 29, 2025
Rated 5 out of 5 stars
Verified

Great Support

I have to say the live support I’ve received has been outstanding. Super helpful and really know their stuff. Had a support call from Stuart this morning and he was just fantastic. Highly recommended

October 27, 2025
Rated 5 out of 5 stars
Verified

Rita was amazing

Rita was amazing. Taking time to walk me through my site and answering my questions thoroughly. I feel so much better and empowered to update my site now.

October 10, 2025

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