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How can we help?

A question before you sign up, a restore that needs a second pair of eyes, or a plan for a team with many sites. Tell us what’s going on and the people who build BlogVault will reply.

Usual response times

Monday to Friday
1–3 hours
Weekends and holidays
12–24 hours

Our team is in India (GMT+5:30) and works 9am to 6pm on weekdays. Urgent problems, like a site that’s down, are answered first.

A little detail helps

Tell us what you’re seeing

For a problem with a site, include its URL, what you expected to happen and what happened instead. A screenshot or the exact error message helps us find the cause faster.

Please don’t send passwords, API keys or card details.

Prefer email?

support@blogvault.net

Include your site’s URL and the email address you use for BlogVault.

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We’ll reply to the email address you enter below.

Include your site’s URL if your question is about a particular site.

Screenshots or other files, up to 15 MB in total.

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