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when work connects

Bridge the gap between talking and doing with the AI-first work platform built for you.

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Meetings: Zoom Meetings app interface featuring various emoticons for enhanced communication and engagement.

Automatically captures, summarizes, and extracts action items from any virtual or in-person meeting.

Visual of ZoomMate being prompted to list action items from a meeting

A woman engaged in a conversation on Zoom Phone, smiling as she talks.

Live video chat screenshot from a webinar, featuring multiple participants interacting and presenting information.

Attendees in a Zoom conference room engaged in discussion, with a large screen showing visual content.

Chatbot screen showing the prompt, "How can I assist you?quot; inviting user interaction.

Screenshot of contact center software showing a man providing virtual customer service.

See why Zoom is a Leader in the 2026 GartnerÂ® Magic Quadrantâ¢ for UCaaS

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Zoom recognized in the 2025 GartnerÂ® Magic Quadrantâ¢ for CCaaS

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Zoom named a leader in The Forrester Waveâ¢: UCaaS 2025

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One platform.
Endless ways to work together.

Collaboration

Customer support

Marketing

Sales

Employee engagement

Support hybrid and remote work: Keep global teams engaged with reliable video, chat, documents, and more.
Seamless communication: Save time and cut costs with Meetings, Phone, Chat, and more, in one UCaaS platform.
Keep workflows moving: From brainstorms to documents, Zoom helps teams cut friction and avoid stalls.
Do more with AI: Built-in AI summarizes meetings and automates next steps, while ZoomMate goes further and generates quality assets like decks and docs.

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One platform, full context: Phone, chat, email, SMS, social, and video unified in a single view.
Smarter automation: Virtual Agent handles multi-intent questions, so human agents can focus on high-value cases.
Better self-service:Instant answers and proactive resolutions cut friction and drive loyalty.
AI-powered support: Real-time suggestions, key action highlights, and task automation keep agents sharp.
Get more from your data: CRM integration, real-time analytics, and conversation insights surface trends and improve CX.

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Make selling easier: Eliminate admin work so reps can focus on building relationships.
Boost productivity and win rates: Auto-summarized meetings, suggested follow-ups, and deal insights keep cycles short.
Give RevOps deeper visibility: See pipeline insights and competitor trends for confident forecasting.
Close with confidence: Agentic AI flags risks, coaches reps, and automates next steps.

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Foster community in hybrid teams: Get company-wide updates, recognition, and social feeds that connect remote employees.
Create immersive experiences: Host interactive all-hands, learning sessions, and celebrations teams love.
Communicate on your schedule: Share video updates asynchronously â no extra meetings.
Reinforce culture and recognition: Celebrate wins, milestones, and initiatives with rich media and live events.
Measure engagement to improve: Track participation with analytics from Events, Clips, and Workvivo.

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4.5/5

out of 7.9k+ reviews

4.6/5

out of 54.9k+ reviews

8.5/10

out of 5.8k+ reviews

Customer stories

Businesses achieve more with Zoom

Major League Baseball™ and Zoom expand the employee-fan experience

"Zoom has allowed us to continue a tradition of really being a technology-focused company and making sure that we are using cutting-edge technology not only to advance our business but also for our fans."

- Noah Garden, Chief Revenue Officer

Advancing mental wellness through TheShareCo’s journey with Zoom Video SDK

"Zoom Video SDKs full flexibility in layout customization allowed us to achieve a real-life experience within the limited real estate presented by a phone or smart device."

- Tan Han Sing, Founder and CEO, TheShareCo

Cricut slashed call abandonment rates by 90% with Zoom

"Before Zoom, we juggled 10-plus tabs to handle calls. Now, everything is integrated into one clean platform, from CRM connections to video transitions. It is a dream workflow."

- Taylor Nelson, Member Care QA Specialist

A connected, collaborative workforce drives innovation at Capital One

"We are highly collaborative, we are people-centered, we are interested in moving ourselves and our goals to the next level. Zoom is, I believe, the ideal tool to suit the culture that we are and that we strive to be at Capital One."

- Nikita Steals, VP, Tech Talent Acquisition, Capital One

Major League Baseball™ and Zoom expand the employee-fan experience

- Noah Garden, Chief Revenue Officer

What’s new

Making news, making impact

Meet My Notes:
Your new AI note taker

Capture insights from your conversations on Zoom, in person, and across third-party platforms.

Zoom wins Emmy for Engineering, Science & Technology

©ATAS/NATAS

Eric Yuan on accessible AI: Include AI tools for business

Zoom CEO, Eric Yuan, discusses how Zoom is making AI available at no extra cost.

Recognized as a Leader for UCaaS for the seventh consecutive year

See why Zoom is a Leader in the 2026 GartnerÂ® Magic Quadrantâ¢ for UCaaS.

Get started today

Find your plan

ZoomMate is available with eligible paid Zoom Workplace plans. May not be available for all regions or industry verticals. Learn more.

Find out what's possible
when work connects

My Notes
Your new AI note taker

One platform.
Endless ways to work together.

Trusted by millions. Built for you.

Businesses achieve more with Zoom

Major League Baseball™ and Zoom expand the employee-fan experience

Advancing mental wellness through TheShareCo’s journey with Zoom Video SDK

Cricut slashed call abandonment rates by 90% with Zoom

A connected, collaborative workforce drives innovation at Capital One

Businesses achieve more with Zoom

Oxfordshire County Council cut wait times 55% with Zoom Contact Center, bridging digital innovation and community inclusivity

North Devon Council, weary of fragmented systems, embraced Zoom for streamlined communication. A paradigm shift ensued

Maudsley Learning specializes in simulation training, creating realistic situations for practitioners to learn in a safe space

Cranfield University engages its educational community with high-quality Zoom broadcasts

Helping over 20,000 employees connect like never before â from pilots and cabin crew to engineers and support staff

Meet My Notes:
Your new AI note taker

Zoom wins Emmy for Engineering, Science & Technology

Eric Yuan on accessible AI: Include AI tools for business

Recognized as a Leader for UCaaS for the seventh consecutive year

See what Zoom can do
for your business

Find out what's possible when work connects

My NotesYour new AI note taker

One platform. Endless ways to work together.

Trusted by millions. Built for you.

Businesses achieve more with Zoom

Major League Baseball™ and Zoom expand the employee-fan experience

Advancing mental wellness through TheShareCo’s journey with Zoom Video SDK

Cricut slashed call abandonment rates by 90% with Zoom

A connected, collaborative workforce drives innovation at Capital One

Businesses achieve more with Zoom

Oxfordshire County Council cut wait times 55% with Zoom Contact Center, bridging digital innovation and community inclusivity

North Devon Council, weary of fragmented systems, embraced Zoom for streamlined communication. A paradigm shift ensued

Maudsley Learning specializes in simulation training, creating realistic situations for practitioners to learn in a safe space

Cranfield University engages its educational community with high-quality Zoom broadcasts

Helping over 20,000 employees connect like never before â from pilots and cabin crew to engineers and support staff

Meet My Notes: Your new AI note taker

Zoom wins Emmy for Engineering, Science & Technology

Eric Yuan on accessible AI: Include AI tools for business

Recognized as a Leader for UCaaS for the seventh consecutive year

See what Zoom can do for your business

Find out what's possible
when work connects

My Notes
Your new AI note taker

One platform.
Endless ways to work together.

Helping over 20,000 employees connect like never before â from pilots and cabin crew to engineers and support staff

Meet My Notes:
Your new AI note taker

See what Zoom can do
for your business