Tourism Information desk

01 May 2025

Couple of tourists looking for their way on a map near Place des Palais

Welcome to Brussels, the capital of over 450 million Europeans!  

Need information or inspiration? We would be delighted to help you at our tourist information office, conveniently located in the heart of the city on the Grand-Place. 

Our reception area has all the information and resources you need to explore Brussels to the fullest: from must-see attractions to detailed guides and maps, not to mention unmissable cultural events. The little added extra? Our receptionists are happy to share their personalised advice and tips, and will gladly guide you through what Brussels has to offer!

To immortalise your stay, our boutique offers a unique selection of souvenirs so you can take home a little piece of Brussels.

Our selection of maps and brochures

A question ? Contact us !

Messenger

hello@visit.brussels

+ 32 (0)2 513 89 40

Where to find us?

City of Brussels Town Hall
Open from Monday to Saturday – closed on Sunday
Monday to Friday: 9:00 to 17:00 – Saturday: 9:00 to 18:00
On 24/12 & 31/12 from 9:00 to 15:00
Closed on 1/1 & 25/12 
* Access for PRM: an access ramp is available on request

How to get to the Grand-Place?

Tram : 4 & 10 - Bourse/Beurs
Metro : 1, 5 - Gare Centrale/Centraal Station
Bus : 38, 71, 95 - Gare Centrale/Centraal Station / 33,46,89 - Bourse/Beurs / 33, 95 - Grand-Place
Train : Brussels Central Station
Metro 1 & 5 > Gare Centrale/Centraal Station has a lift. Wheelchairs can use the metros with assistance. 
Parking : Interparking Albertine (16 place de la Justice), Interparking Grand Place (104 rue Marché aux Herbes), Interparking Ecuyer (11-17 rue de l’Ecuyer)
Shared bikes: Villo ! - Agora (on rue du Marché aux Herbes)

Download our multimodal access map

Parlamentarium

Please note! The Parlamentarium will be closed on 24, 25 and 31 December 2023 and on 1 January 2024. Have you ever wondered how the European Union works and how it affects your daily life? The Parlamentarium has it covered! Thanks to its interactive tools like a 360° cinema, a role play game for students and a giant interactive floor map, you’ll learn everything there is to know about the European Parliament. Discover the path that led to today’s European Union and what Members of the European Parliament are doing to tackle Europe’s biggest challenges. * Free * Available in 24 languages * Book online : see practical information

Parlamentarium

Atomium

Halfway between sculpture and architecture, the Atomium was designed and built for the Brussels World's Fair (1958), for which it was the flagship building and emblem. Representing an iron unit cell (9 iron atoms) magnified 165 billion times, the monument with its unique silhouette has, over time, grown to become the symbol of Brussels and Belgium. On the inside the Atomium offers, not just the most beautiful view of Brussels, but also an entirely astounding and surreal ride through its interior spaces and volumes which alone makes a visit worth it. The Atomium ticket automatically includes the entrance to the Design Museum Brussels (150m away).

Atomium

Belgian Beer World experience

Belgium, the land of beer? That's for sure! Belgium boasts more brands of beer than any other country in the world. And another unique feature: Belgian beer culture has UNESCO Intangible Cultural Heritage status. Belgian beer quite simply holds an extraordinary mix of influences, creativity and... Belgitude. Discover what makes Belgian beer so special at Belgian Beer World, more than a beer museum, an interactive experience!

Museums & tourist attractions

Belgian Beer World experience

BELvue museum

Chips, beer and chocolates... surely there is more to Belgium than that? Democracy, prosperity, solidarity, pluralism, migration, languages and Europe: these are the themes used by the BELvue Museum to help you to discover Belgium. Each one is developed through present-day testimonials and then traced right through history. This is a modern, original way of gaining a fuller understanding of modern-day Belgium. Have a look at the gallery too: there are more than 200 objects to view, each one forming a tangible memory of Belgium. Here are just a few examples: a lithograph by Magritte, a motorcycle, crystal vases by Val Saint-Lambert, and a football signed by the Red Devils. The very essence of Belgian-ness! Speciale openingstijden op schoolvakanties en feestdagen 9.30 tot 17.00 uur 24/12 en 31/12 9u30 tot 16u00 Het BELvue Museum is elke woensdag vanaf 14u en de eerste zondag van de maand gratis toegankelijk.

BELvue museum