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Building a Partnership to Grow Your Business
Together with you, Unfold CONSULTING defines and
implements a bespoke improvement plan, that combines
            Revenue Generation tactics &
         Customer Engagement methodology
Our Approach




  We Unfold
your revenue
     blockers
What are Your Business Goals?
Increase your revenue?


Improve your profitability?



Engage with your clients?



Enhance your team skills set?

...Unfold designs & delivers
the right solution for you
Your ‘Hands-On’                                      We identify your blind
                                                        spots & revenue blockers
   Solution                                 Analysis




 We motivate your                                                            We design a
internal & external   Incentives                               Strategy      customised
         customers                                                           improvement plan


                                     The ‘All in One’
                                        Solution
We enhance your                                                              We implement it
                         Teams                                   Tools
team experience                                                              with you and your
                                                                             team


                                            Customers
                      We focus on revenue
                            opportunities
Our Services
                                            Focusing on all Revenue generating
                                            departments, our audits provide an insight
                                            of the operational weaknesses of a
                        AUDIT               particular function or general operation

                                            We identify the areas to focus on and draw
                                            a precise improvement plan supported by
                                            measurable objectives


Unfold takes on the full or partial
responsibility of implementing the agreed
plan of action, together with your in-
house team                                      PROJECT
We review the strategy on an ongoing          MANAGEMENT
basis to ensure that our impact is
measurable and results are delivered
Our Services
Together with our associates, we design
and deliver bespoke training programmes
that are suited to our clients’ needs and
environment
                                                 TRAINING
Delivered on a 1-2-1 basis or to a group,
our communication combines dynamic
methods and clarity of the objectives

                                            Through our half-day intense work session,
                                            we provide guidance, support and training
                                            to one or more individuals. The outcome is
                        BUSINESS            a clearly defined action plan that is
                        SUPPORT             reviewed on a monthly or quarterly basis

                        SESSION             From Customer relationship building to
                                            business planning, our support session
                                            addresses the specific needs of our clients
Your Business Outsourcing
                                                   Our team of experts
Solution                           Marketing       cover over 40
                                      Area
                                                   business disciplines




                              REVENUE GENERATION
            Hospitality        Our modular
                                      &
                                                    HR & Legal
                                                        Area
                Area
                                  solution
                             CUSTOMER ENGAGEMENT




    Cost effective process                         Expertise on demand
        which impacts on           Technology      delivered worldwide by
              your profits           Area          hand-picked associates
The Company

Unfold Consulting Ltd was set up in March 2010 to provide strategic
expertise and support in the fields of Sales, Marketing and Revenue
Generation. The company turned over circa £80K in year 1

We define improvement programmes that combine Revenue Generation
tactics and Customer Engagement methodology

With a growing portfolio of clients turning over £1M+, ranging between
Herbalife and Bari Gruppe GmbH Asset Management, Unfold Consulting is
a recognised expert in strategy setting and implementation

We impact operationally on the back office functions to influence the
customer experience in view of generating higher revenues and improve
hotel/brand positioning
Its Founder

Sylvie Cartiser – Managing Director, has worked for 22 years in the UK in
the hospitality sector. She held various Sales & Marketing roles with Hilton
International, New Otani, City Inn Contemporary Hotels (now part of the
Hilton family), The Ascott Group to name a few. Besides managing
Marketing budgets of up to circa £400K, Sylvie was responsible in her last
role for a team of 11 individuals across two countries and a portfolio
generating a total revenue of circa £35M

Sylvie was awarded ‘Entrepreneur of the Year’ in 1986 when she created
‘Objectif+’ (Qualitative/Quantitative Market research) after graduation and
developed a portfolio that included Marks & Spencer, France Telecom,
Credit Agricole

Fluent in French and English, her drive has always been to turn challenging
situations into proven success stories
Our Clients
What our network says about
US!
                       “Unfold gave us a very quick and accurate
                   assessment of the strengths and weaknesses of
                      our existing team and rapidly established a
                   frame work for them to follow going forward. A
                      result of this was to identify where changes
                      needed to be made in our team and Unfold
                   worked with us to select 2 new members for the
                                      3 man team.
                    In 2 short months of assistance and support we
                   have established a fantastic new team who have
                   a well organised way of working and a detailed
                      action plan to follow to produce the results”
                                    Icon Hotels                    "Working with Unfold Consultancy
                                                                 has given us the advantage of having
      "Sylvie assisted in the feasibility analysis                   the knowledge, experience, and
      of numerous high-level hospitality asset                   active participation that were needed
       acquisitions throughout gateway cities
       within the United Kingdom. Her insight
                                                                  in order to organise, structure, train
        into market dynamics / performance,                        and having a result oriented Sales
      competitor analysis, source / cross / key-                               force team.“
       feeder markets and their segmentation
          proved invaluable in establishing /
                                                                           Bari Gruppe GmbH
      validating headline revenue projections,
        and the investment decision process “
                  The Ascott Ltd
Why is Unfold your Solution?


                                                      Our professional successes
                           Our testimonials are          are linked to revenue
Proven track record of
                         evidence of our work ethic    generation, relationship
 increasing Revenue
                            and ability to deliver    building, trust and ability to
                                                                 deliver

   Our clients are
 operators, owners,      Our ‘can do’ approach is      Our clients turnover
    franchisees,         contagious, our training          £1million +
   management              sessions are intense
     companies
Let’s Unfold our Partnership
                                    and Together
                                Grow your Business!




Registered address: London / UK
Tel: +44(0) 20 7193 4138
Mob: +44 (0) 7957 203 362
Skype: sylvie.cartiser
Email: sylvie@unfoldconsulting.com
                                                           Company number: 7213014
Website: www.unfoldconsulting.com                            VAT reg no: 112 0520 86