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DISCOVERING YOUR
  PERSONAL MINDSET
ABOUT CHANGE – HOW
    YOU THINK ABOUT
 CHANGE IMPACTS THE
WAY YOU LEAD CHANGE
                         Dr Byron Hanson
                       Associate Professor
        Curtin Graduate School of Business
Outcomes for this session
• Testing our mindset about change the
  process of change
• Share experiences where our own mindset
  gets in the way of successfully navigating and
  facilitating change




2
Individual Response to Change

The nature of change
for individuals and the
concept of resistance



                          Individual Response to
                                  Change



                      The Managing Change Model
General Nature of Change


General ideas and
views of change


                       Individual Response to   General Nature of
                               Change               Change



                    The Managing Change Model
Planning Change

   Planning required
    prior to
    implementation
   Understanding
    rumours and informal
    communication will                    Planning Change

    multiply during        Individual Response to       General Nature of
    change.                        Change                   Change



                       The Managing Change Model
Managing the People Side

   The people side is the most
    important & most
    controversial
   In this area logic, planning &
    organisation don’t always                     Managing the
    turn out as intended                           People Side

    because people have                                Planning Change
    feelings, fears, & hopes
   Politics, covert resistance &       Individual Response to       General Nature of
                                                Change                   Change
    bending the system can
    lead anywhere if the change
    process is not managed well      The Managing Change Model
Managing the Organisational Side
    of Change
 Management of
  those
  organisational
  factors often lead
  to the success or                                 Managing the
  failure of change.               Managing the
                                    People Side
                                                    Organisational
                                                    Side of Change
 This often involves
  a total                                  Planning Change

  organisational
  perspective and          Individual Response to
                                   Change
                                                             General Nature of
                                                                 Change
  the support of
  senior                The Managing Change Model
  management
Evaluating the Change Effort

   How can/will you know
    if the change effort has
    made any progress?                              Evaluating the
   Are the changes                                 Change Effort

    observed, measured?                    Managing the
                                                            Managing the
                                                           Organisational
   What are your                           People Side     Side of Change

    measures, indicators or                         Planning Change
    targets?
   What are the costs &          Individual Response to             General Nature of

    benefits associated with              Change                         Change

    this change?
                               The Managing Change Model
Mindset on the Types of Change
(not all changes are the same)
                         Mindset:
                     Transformational
                   innovation & “out of
                     the box” thinking




     Mindset:
 Incremental and
    continuous
   Improvement


                                   the ‘Life
                                   Cycle” Curve
                                   (adapted from Charles Handy)