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Connections 4
 Lars-olof Allerhed
  CTO ICS Europe
Technology is dramatically changing the way we
live




  How I Buy                                     How I
  Interacting with
  peers and engaging                            Work
  with the company.                             Collaborating from
                                                anywhere at any
                                                time.



                       How I Create
                       Tapping into a wide
                       variety of insight and
                       expertise.

                                                                |    © 2012 IBM Corporation
People are empowered like never before
 Find and share                                   Rise of social networking    Bringing social tools
 information instantly                            and mobile devices           into the enterprise




• 155 million tweets sent                         • Social networking         • 37% of US IT workers
  via Twitter each day                              accounts for 22% of all     are
• More than 7 billion                               online time                 using technology they
  pieces of content                               • Smartphone and tablet       master first at home,
  shared each week on                               shipments now               then bring to work
  Facebook                                          outpace PCs               • 64% of GenY download
                                                                                unauthorized
 Source: Facebook, 2011
                                                                                applications
 Source: Nielsenwire, 6/1/2010, Morgan Stanley                                  at least once a week
 Source: Forrester: Forrsights Workforce Survey 2011
                                                                                to get their job done
                                                                                              |   © 2012 IBM Corporation
Traditional roles and processes across the business
network are evolving, forever changing the way
organizations operate
 Employees                      Customers                        Partners
 self-forming teams             leading the conversations        becoming on-demand
 around fast moving             that define brands               extensions of the
 opportunities                                                   enterprise




    As barriers between people disappear, organizations are learning to tap
      into collective intelligence, advocacy, and distributed talent to drive
                                  business results.                          | © 2012 IBM Corporation
Social Business solutions are built on a core enabling set of capabilities
that transform how businesses engage with people and harness social
intelligence
   Reach people where                                     Enable people to
   they live and work                                     engage
                                                          productively in a
   Connect through identities on                          business context
   consumer, b2b, and
   corporate social networks                              Develop personal insights
                                                          and social intelligence
   Communicate on the
   associated channels                                    Facilitate emergent
                                                          processes
   Monitor and analyze
   social data to                                         Act on insights for
   discover new                                           business advantage
   business insights                                      Integrate social capabilities
                                                          into the enterprise in order to
   Analyze identities, social                             act
   graphs, communication                                  on new opportunities, make
   channels, and social content                           better decisions, optimize
                                                          processes in real time, and
   Identify opportunities,                                govern and manage risk
   problems, solutions,
   valuations, etc.                                                       |   © 2012 IBM Corporation
IBM Connections
    Profiles                                Home page
    Find the people you need                See what's happening across your
                                            social network
   Communities
   Work with people who share               Social Analytics
   common roles and expertise               Discover who and what you don’t
                                            know via recommendations
   Files
   Post, share, and discover                Micro-blogging
   documents,                               Reach out for help your social network
   presentations, images, and more
   Wikis                                    Bookmarks
   Create web content together              Save, share, and discover bookmarks
    Activities
                                            Blogs
    Organize your work and tap
                                            Present your own ideas, and learn
    your professional network
                                            from others
   Forums                                   Ideation Blogs
   Exchange ideas with, and benefit         Create ideas and leverage the crowd to
   from the expertise of others             develop them

    Media Gallery
    Add sizzle by sharing rich media like
    Photos and Videos
                                                                             |   © 2012 IBM Corporation
Connections 4
Consumable information flow
                                Simplify user actions




                              Designs subject to change
                                                    |   © 2012 IBM Corporation
Connections 4
Moving from sending to sharing   Optimized Mobile Access




                                                      Designs subject to change
                                                                   |   © 2012 IBM Corporation
Social Platform Evolution
Support “Vulcan” with new services & deeper cross portfolio
integration

●   Take action on content directly from your
    Activity Stream as well as your Inbox                            Take action in context:
    without switching contexts                                       Image preview, comment,
                                                                     re-share, etc

●   Consistent user experiences for
    navigating all tools and interacting with
    content across the portfolio
     ­   Share and personalize content using the
         share button
●   Integrate 3rd party content more easily
    via open standards
     ­   Content aggregator combines business
         apps with social collaboration
     ­   Post and retrieve information to/from the
         news feed aggregator
     ­   Extensible UI for additional 3rd party
         integration via OpenSocial Gadgets
                                                         © 2011 IBM Corporation      10

                                                     Designs subject to change
Social Platform Evolution
Microblogging Enhancements

 ●   Easily share files & images in your
     status updates and others can easily
     preview as thumbnail
 ●   Provide feedback in status updates by
     using a single click to indicate 'Like'.
     See and find others in the organization
     who liked the entry
 ●   Search across all status updates to
     leverage intellectual capital created in
     these micro conversations.
 ●   Follow conversations via hashtags
 ●   Expanded Social Analytics highlight
     top contributors on search terms and
     show tag cloud of status updates


                                                    © 2011 IBM Corporation   11

                                                Designs subject to change
Streamlined user
                experience that revolves
                around social capital




    © 2011 IBM Corporation       12

Designs subject to change
Click to get the
                Embedded experience -
                popup shows all of the
                details and actions available
                for this item




    © 2011 IBM Corporation         13

Designs subject to change
Integrated Mail,
Calendar,
Social Analytics &
Activity Stream




                         © 2011 IBM Corporation   14

                     Designs subject to change
The Share Box lets you add Status Updates and Files
to microblogs and communities




                                     © 2011 IBM Corporation   15

                              Designs subject to change
Social Platform Evolution
Administrator Leverage Metrics To Community Vitality

●   Reports / dashboard to monitor
    adoption and community vitality
    ­ Comprehensive set of metrics of all
      Connections services and page
      views
    ­ Targeted Users
         •   Business Owner / IT Owner
         •   Instance Owner (Community owner, Blog
             owner etc.)

    ­ Supports extensibility
         •   Flexible drill down and data slicing
         •   Create your own metrics or modify
             existing ones

                                                           © 2011 IBM Corporation   16

                                                       Designs subject to change
Communities now
                    feature their own
                    activity stream
                    as the landing
                    page.

                    An Edit Mode is
                    available for
                    community owners
                    to set which view
                    (Show filter) is the
                    default view.




    © 2011 IBM Corporation       17

Designs subject to change
Calendar widget
gives owners an
easy way to create
community events
and link to agenda,
presentation, or
other files.




                               Hover over an
                               event to see more
                               details




                          © 2011 IBM Corporation   18

                      Designs subject to change
Social Everywhere
Break down barriers by enabling collaboration anywhere/anytime

●   Native Features
     ­   Activity Stream
     ­   Location – Optional Check-In Feature
     ­   Photo Uploading to Blogs
     ­   Offline Support
     ­   Profiles Integrations
●   Micro-browser
     ­   Rich Text Editor support/solution
     ­   Community Calendar
     ­   Social Analytics
●   And more...


                                                      © 2011 IBM Corporation   19
Apple iPad Devices




                         © 2011 IBM Corporation   20


                     Designs subject to change
Social Everywhere
Become more agile by socializing existing processes
  ●   Microsoft Outlook
      ­ Outlook Social Connector
      ­ Outlook Ribbon
  ●   Microsoft Explorer
      ­ Personal & Community Files
      ­ ECM Files
  ●   Microsoft SharePoint
      ­ SharePoint events flow to Connections
        Activity Stream




                                                          © 2011 IBM Corporation   21

                                                      Designs subject to change
Social Everywhere
Share Any File in the Context of your Work




                                    Right Click any
                                    File and Share!




                                                          © 2011 IBM Corporation   22

                                                      Designs subject to change
Lars-olof Allerhed
  CTO ICS Europe

 lollo@se.ibm.com
     @allerhed