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Email Writing
The subject line could be the most
important part of the email, though it’s
often overlooked in favor of the email body.
But if you’re cold-emailing someone, or just
establishing a professional relationship,
your subject line can entice people to open
the message as well as set expectations
about what’s enclosed. On the other hand,
a poorly crafted or generic subject line (like
“Hi” or “You don’t wAnt to miss thos”) can
deter the reader and result in your email
landing in the spam folder.
1. Subject line
2. Openers
In most email writing situations, you’ll want to include
a quick greeting to acknowledge the reader before
diving into your main message or request.
The exception: When you’re on an email chain with
close colleagues, it often becomes more natural to
drop the opener (as well as the closing). Though it
may initially feel like a faux pas, it signals a better
professional rapport.
3. Body
The body of an email is the meat of your
message, and it must have a clear and specific
purpose, such as getting feedback on a
presentation or arranging a meeting with a
new client. It should also be concise. That way,
people will be more inclined to read it, rather
than skimming it and risking missing critical
information. If you can, boil it down to a few
choice sentences.
4. Closings
Just as you want to start things off on the right foot
with your greeting, you also want to part well. That
means writing a friendly sign-off. And there are
plenty of options to choose from.
You’ll want to choose a closing that feels genuine to
your personality and tailor it to the relationship to
ensure an appropriate level of professionalism. On
the other hand, common closings like “love,” “sent
from iphone,” or “thx,” may be best left unused in
professional emails.
Thanks
Best
Regards
Sincerely
Take care
Thank you so much
Cheers
All the best
Best wishes
Respectfully
Sincerely yours
Common
email writing
mistakes
1. Omitting necessary Oxford commas
2. Hedging
3. Extremely long and/or unclear copy
4. Being too casual (or formal)
5. Clichés
6. Repetition
7. Robotic language
8. Overuse of exclamation points!
Lecture 36
Lecture 36