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How to use whatsapp & email for eclinic

This document provides tips for using WhatsApp and email to promote an eclinic. It recommends using WhatsApp for customer support and marketing because people are more likely to respond to personal messages over WhatsApp than phone calls. It suggests creating WhatsApp groups for clients to discuss health topics. For email, it advises creating a professional email address, customizing email signatures with contact details, and reconnecting with past clients about the new eclinic.

Business◦
How To Use Whatsapp & Email for Eclinic Promotion?
Why Whatsapp? • Almost everyone uses it & does not require any training. • You don’t need to explicitly ask the client to check Whatsapp as everyone almost use it on daily basis.
Whatsapp- additional tool to connect with your clients • If you do your follow ups on WhatsApp instead of direct phone calls, you will get 40% more response. • No one appreciate phone calls from unknown numbers! Dropping a message over whatsapp can help. • People are more likely to response to personal message. • It gives opportunity to be little informal.
Whatsapp for Customer Support • Your clients would always prefer to send you a message over WhatsApp rather than calling a customer care number. • Even if you are busy, clients can drop you a message & other way round.
Whatsapp for Marketing & Promotion- Individual Message You can use whatsapp to send: • Images- Earlier Clients Reviews, Before after Images for weight loss plans, Pictorial diet plan etc. • Audio- Health tips, diet plans etc • Video- Your prerecorded health videos, exercises • Message- Health tips, informative material
Create Whatsapp Group • You can also create groups for potential & paid clients. • Discuss commonly asked questions, latest researches, tips etc. • Likeminded people can interact and discuss here. • Diseased wise groups can also be created • For ex- Weight loss, Diabetes, Heart Disease etc.
Profile Photo- A great tool for promotion • If you are using it for business promotion, you must keep it professional whenever possible • Update photo as per your profession, at your workplace, clinic etc. to build trust. • You can also keep your logo as your display picture
How To Use Emails For Eclinic Promotion Create Email id which contains your brand name for • Example: shweta@justforhearts.org/shweta.eclinic@gm ail.com/ Shweta_diet@gmail.com
Modify Email Signature • Email signature should contain all your details like Name, qualification, working at, location, contact number, eclinic profile link and social media links. • Example: Ms. Shweta Kate Dietitian, Certified Diabetes Educator PG (Nutrition & Dietetics, CDE) Just for Hearts, Baner, Pune 9766693282 Visit My Eclinic- http://www.justforhearts.org/experts/ms- shweta-kate/
Reconnect with old clients 1. Prepare a list of all email ids of your old client database 2. Start sending emails about launching of your eclinic 3. Ask about their current health status 4. Give them option to have a follow up consultation with you online
Need Help further help for Eclinic ? Contact us on info@justforhearts.org or Call 1800-233-3337 9AM- 7PM IST