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FEATURES & IMPORTANCE OF 
INDUSTRIAL MARKETING 
BBYY 
SSMMAARRTT LLEEAARRNNIINNGG WWAAYY
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FLOW OF PRESENTATION 
• INTRODUCTION OF INDUSTRIAL 
MARKETING 
• MEANING 
• WHY STUDY INDUSTRIAL MARKETING 
• FEATURES OF INDUSTRIAL MARKRTING 
• IMPORTANCE OF INDUSTRIAL MARKETING 
• REVIEW 
• BIBLIOGRAPHY
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Introduction of industrial marketing 
The fundamental of consumer marketing are 
equally applicable to the industrial marketing. 
The work of the industrial market is exclusively 
different, as all the forces of market that affect 
industrial demand. The managers of industrial 
market must react in a different way to change 
the markets develop products to meet these 
changes and market them in exclusively 
different ways to the target and sophisticate 
customers while maintaining corporate policies.
Therefore, industrial marketers face many 
distinctive marketing situations not normally 
encountered in the consumer market. Further, 
the industrial market has been the back bone 
of the high standard of living enjoyed by 
consumers in past or since the industrial 
revolution at global level. It is dynamic growth 
and development. As and when the principles, 
knowledge, and practice of marketing cut across 
all industries, to market than it becomes 
compulsory for the policy makers to study the 
industrial marketing differently and to 
understand the industrial marketing problems. 
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MEANING OF INDUSTRIAL MARKETING 
Industrial marketing is the marketing of goods 
and services from one business to another. 
industrial marketing is also known as B2B 
(business to business) marketing.
Why study industrial marketing ? 
Unquestionably, employment opportunities for 
college graduates are quite broad. So why study 
industrial marketing ? The heart of that question 
lies in the observation that, while many industrial 
executive saw increased marketing 
competency as the key priority for the 1980s , 
they recognize that the “ Historical weakness in 
their firms” has been the lack of marketing 
orientation. Which has resulted in 
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• A failure to provide proper guidance and 
stimulation for research and development of 
new products. 
• A failure to exploit and develop markets for new 
products. 
• An inability to define new methods for promoting 
products to customers in the face of major 
increases in the cost of media advertising and 
personal selling. 
• A failure to innovate in distribution and other 
areas to keep up with changing requirements of 
industrial customers doing business on a 
multinational basis. 
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• An inability to refine and modify product 
positioning. 
• A tendency for product managers and higher 
levels of management to approach problems in 
the same old way. 
the marketing competency needed to correct 
such situations will only come through painful 
experience in the marketplace. However, to 
overcome our industrial marketing weaknesses, 
the foundation for achieving that competency 
must be laid here, in the academic setting. 
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The skills needed for success in industrial 
marketing have been defined by industrial 
practitioners. Since they are the ones who 
dictate hiring practices, you should find table 1-1 
shows, marketing research, planning, and 
forecasting are viewed as the most important 
areas to study. 
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FEATURES OF INDUSTRIAL MARKETING 
• FEWER; BUT LARGER MARKET: 
Business buyers will be very less as compared 
to consumer buyers; but they purchase in bulk 
or more quantities. 
• CLOSE RELATIONS: 
relation between seller and buyer have to be 
kept very close and professional. Because once 
the relations are build; can’t be changed easily 
as it reflects huge profit. 
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FEATURES 
• COMPLEX BUYING PROCESS: 
very complex procedure is adopted by business 
buyers; because before purchasing, the 
approval is required from different officials and 
authorities. 
• CONTINUOUS SALES CALLS: 
To finalize the deal, it requires constant follow-ups 
and continuous sales calls.
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FEATURES 
• EXPERTISE SELLING SKILLS: 
sharp selling skill is required to sell the product 
to industrial buyers. As they are purchasing in 
bulk, they will not be easily convinced. Deep 
product knowledge is required. 
• INFLUENCES: 
To finalize the product, different authorities and 
officials will interfere and influence the decision 
to purchase the product.
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FEATURES 
• GEOGRAPHICALLY CONCENTRATED 
BUYER: 
More than half of the nation’s industrial buyers 
are concentrated in seven states: new York, 
California, Pennsylvania, Illinois, Ohio, new 
jersey, and Michigan. Industries, such as 
petroleum, rubber, and steel, show even greater 
geographic concentration. Most agricultural 
output comes from a relatively small member of 
states. This geographical concentration of 
producers helps to reduce the costs of selling
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FEATURES 
to them . Industrial markets will want to watch 
any tendencies toward or away from further 
geographies concentration. 
• DERIVED DEMAND 
the demand for industrial goods is ultimately 
derived from the demand for consumer goods. 
Thus animal hides are purchased because 
consumers buy shoes, purses, and other leather 
goods. If the demand for these consumer goods 
slackens, so will the demand for all the industrial
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FEATURES 
Goods entering into their production. 
• INELASTIC DEMAND 
the total demand for many industrial goods and 
services is not much affected by price changes. 
Shoe manufacturers are not going to buy much 
more leather if the price of leather falls. Nor are 
they going to buy much less leather if the price 
of leather rises unless they can find satisfactory 
leather substitutes. Demand is especially 
inelastic in the short run because producers 
cannot make many changes in their production 
methods.
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FEATURES 
• FLUCTUATING DEMAND 
the demand for industrial goods and services 
tends to be more volatile than the demand for 
consumer goods and services. This is especially 
true of the demand for new plants and 
equipment. 
• PROFESSIONAL PURCHASING 
Industrial goods are purchased by professionally 
trained purchasing agents, who spend their work 
lives learning how to buy better. Many belong to 
the national association of purchasing agents, 
which seeks to improve the effectiveness and 
status of professional buyers.
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IMPORTANCE OF INDUSTRIAL 
MARKETING 
• SMAJOR SHARE OF REVENUE: 
Major share of revenue is generated by selling 
the product to business buyers as they purchase 
in bulk therefore it is important to take care of 
business deals. 
• LESS EXPENDITURE: 
as the business buyer are very few, no much 
expenditure is required to reach and to contact 
them.
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IMPORTANCE 
• LESS PROMOTIONAL EFFORTS: 
Free gifts, demonstration etc is not required; 
because the product is not to be shown to mass 
audience. 
• PERMANENT CUSTOMERS: 
Once the relations are built, business buyers will 
purchase the products for longer period of time. 
Therefore the future is secured if existing buyers 
are satisfied properly.
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Review 
• INTRODUCTION OF INDUSTRIAL 
MARKETING 
• MEANING 
• WHY STUDY INDUSTRIAL 
MARKETING 
• FEATURES OF INDUSTRIAL 
MARKRTING 
• IMPORTANCE OF INDUSTRIAL 
MARKETING
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BIBLIOGRAPHY 
• Essentials of marketing management 
author :Philip kotler 
• Marketing management 
author: s.a.sharleker 
Himalaya publishing house
2211