Skip to main content
UploadLanguage (EN)Support
BusinessMobileSocial MediaMarketingTechnologyArt & PhotosCareerDesignEducationPresentations & Public SpeakingGovernment & NonprofitHealthcareInternetLawLeadership & ManagementAutomotiveEngineeringSoftwareRecruiting & HRRetailSalesServicesScienceSmall Business & EntrepreneurshipFoodEnvironmentEconomy & FinanceData & AnalyticsInvestor RelationsSportsSpiritualNews & PoliticsTravelSelf ImprovementReal EstateEntertainment & HumorHealth & MedicineDevices & HardwareLifestyle
Sumit Malhotra, profile picture
Uploaded bySumit Malhotra
PPT, PDF2,417 views

Dmaic model

This document outlines the process for defining and forming a team for a new project. It discusses following the DMAIC model which involves defining problems and customer requirements, measuring current performance, analyzing data to determine process capabilities, improving processes by removing defects, and controlling performance going forward. It also notes that projects begin by thoroughly assessing customer needs and defining a detailed project charter and process map relating internal processes to meeting customer requirements. The specific project being outlined is for "BirdsNest".

Education◦Business◦Technology◦
Downloaded 44 times
PROJECT DEFINITION & TEAM FORMATION
Voice of the Customer Measure Analyze Improve Control Define Institutionalization The DMAIC Model
Characterization Recognize Identify Key Business Issues Measure Analyze Optimization Improve Control Institutionalization Standardize Integrate Black Belt Projects Breakthrough Strategy Identification Objective Define Stage Breakthrough Strategy Phase Understand Current Performance Levels Achieve Breakthrough Improvement Transform How Day-to Day Business is Conducted
Define Define the problem and customer requirements. Control Measure Measure defect rates and document the process in its current incarnation. Analyze process data and determine the capability of the process. Improve the process and remove defect causes. Improve Analyze Control process performance and ensure that defects do not recur. THE DMAIC ALGORITHM
PROJECT OF :BirdsNest
Project on:
Projects Begin with a Detailed Assessment of Customer Needs DEFINE : A. Identify project CTQs: what the customer thinks is essential. B. The Team Charter represents the business case for the project. C. Define and build a process map that relates measurable internal processes to customer needs. These will now be addressed in greater detail