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Agility Webinar 1028

The document discusses the importance of organizational agility for businesses to thrive in today's changing environment. It defines agility as the ability to quickly adapt to and take advantage of changes through flexible processes and structures, a strategically sensitive and adaptive workforce, and an ongoing ability to sense emerging opportunities. Key aspects that enable agility are constant environmental scanning, internal information sharing, innovative thinking, and rapid experimentation.

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David Osborne Jill Hinson www.change-fusion.com “ Creativity and innovation happens in states of disruption; you need to remain in a state of chaos or disconnection long enough for innovation to emerge.” Patricia Shaw
Organizational Agility: How to Thrive in Today’s Business Environment
What core reason brings you to this topic?
to move quickly, decisively, effectively in anticipating initiating AND taking advantage of change v How are we defining agility? [ ] ability to quickly bring products to market internal & external openness continual reframing and improvisation exploit disruptions and “jump the curve adaptive capacity
whose getting it right? [ ]
Agility: Is it for all industries? Today’s Business Environment Global networks transform how resources & ideas are shared (i.e. Open Source Development) Social media and online resources increase consumer power to provide instant feedback Disruptive technologies transform industries overnight Shifting international power dynamics and conflicts influence markets Changing population demographics and customer trends call for constant innovation 69% of respondents experience disruptive changes in the last 12 months HRI Study 2007
Organization Agility Flexible Processes & Structures Strategic Sensitivity 90% of CEO’s reported wanting to become more responsive 2004 IBM Global Study Agile Workforce
Constant connection with the external environment Internal information sharing Broad understanding of your business New ideas and identifying evolving customer needs is everyone’s job Encourage disconfirming information and feedback Strategic Sensitivity [ ] The ongoing, everyday ability to sense strategically important changes and opportunities as they emerge; the foresight to notice & act.
Strategic Sensitivity: Spotlight Proctor & Gamble: Research and development is no longer a sterile lab - their employees learn alongside housewives
Strategic Sensitivity: Spotlight Innovative products that re-invent the way people think about technology Rapid colonization of digital music distribution system Strategic Partnerships Staying ahead of the curve; leverage their strengths to introduce disruptive technology to new markets
Strategic Sensitivity Ways to Become More Strategically Sensitive Shell Scenario Planning U Theory Strategic Fitness Process Reframe & Refocus
Adaptable Strategic Awareness Intellectual Flexibility Innovation Creativity Interpersonal Collaboration Business Acumen Results Oriented Agile Workforce [ ] A workforce that has the capability to change and adapt rapidly in response to shifts in the strategic direction. Collaborative, innovative, open-minded, effective & business savvy describe this workforce
Agile Workforce: Spotlight Ideas go from brainstorm to product with rapid speed Maverick, anti-structure culture - free spirit attitude Fluid talent structure and teamwork 20% of time is spent on innovations Fortune, 11/09/06; Shambala Sun 09/09
Agile Workforce Continuous improvement at the heart of everything Oobeya: “the power of open minds” “ There are no taboos in oobeya. Everyone in that room is an expert. They all have a part to play in building a car. With everyone being equally important to the process, we don’t confine ourselves to just one way of thinking our way out of a problem.” Takeshi Yoshida
Agile Workforce
Agile Workforce WAYS TO ENGENDER A MORE AGILE WORKFORCE Simple Rules Action Learning & Collaborative Problem Solving Trading Places - cross training
Fluid Structures and Boundaries Ad-hoc project teams Cross functional connectivity Knowledge Management & Communication Shared language Talent Fluidity Product development/New Business units Shared Values & Simple operating Rules Financial & Goal Setting Flexible Processes & Structures [ ] Flexible processes and structures provide the capacity to rapidly adapt to shifts in strategic direction and business imperatives.
Flexible Processes & Structures: Spotlight Advanced network technology Complete and disruptive re-organization since 2001 Networked, distributed leadership- from command and control to a “distributed idea engine where leadership emerges organically” Cross functional Councils and Boards take ideas to business in 120 days Deep and widespread use of social media to collaborate
Flexible Processes & Structures EMBEDDING FLEXIBLE PROCESSES & STRUCTURES Strategic Partnering Ad-hoc teams; consulting model Dispersed communication: Think Communities of Practice leveraging social media tools
Strategically Sense ? Relinquish controls? Enable an Agile Workforce? How will you........
We provide organizational development support in 3 ways Consulting by project 24/7 “ on call” Monthly retainer