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Playing by the Numbers: 
Learning New Rules of Museum Finance 
Deborah Frieden 
Deborah Frieden & Associates 
Robyn Raschke 
University of Nevada, Las Vegas 
Marjorie Schwarzer & Ryan Pinter 
University of San Francisco
Pew Trust Findings (2007) 
77% of cultural nonprofits: 
Weak or very weak financial position. 
73%: less than 3 months of cash. 
81%: inadequate working capital to invest 
In new ideas and infrastructure. 
Chronic low cash = unhappy creditors and 
low flexibility. 
Goal: break even & avoid a deficit year.
alance Sheets 
Marjorie Schwarzer and Ryan Pinter 
alanced Scorecard 
Robyn Raschke 
udgeting for capital campaigns 
Deborah Frieden
Know how to read 
your balance sheet 
• Balance Sheet – What you have, what you owe, and what 
you’re worth. 
• Assets – What you have that has $ value & can be measured. 
Some are more liquid than others. Some are depreciated 
over time. 
• Liabilities – Debts incurred in the process of obtaining assets. 
• Net assets – What you are worth. Difference between what 
you have and what you owe. To invest in organization’s 
health.
• Recurrent cash crunch (which leads to 
excess borrowing) 
• Declining assets-to-liabilities ratio (dipping 
into reserves) 
• A major one-time contribution/influx of cash 
that extends services without guaranteeing 
long-term financial support or additional 
revenue. 
• Excess solvency: assets-to-liabilities ratio > 8.
Cash is King 
A healthy organization should have enough 
liquidity (cash) to cover 90 – 180 days of 
operating expenses. 
Divide an organization’s annual operating 
expenses by 365. Then compute: 
Cash + other short-term investments 
Daily cash required
MUSEUM A EXPENSES 
FY 2012 
1.942 million 
365 days 
FY 2013 
1.935 million 
365 days
MUSEUM A EXPENSES 
FY 2012 
1.942 million 
365 days 
= 
$5,321 per day 
FY 2013 
1.935 million 
365 days 
= 
$5,301 per day
Museum A Balance Sheet 
FY 2012 
Cash 282,762 
Savings 0 
Prepaid Expenses 0 
FY 2013 
Cash 178,382 
Savings 0 
Prepaid Expenses 37,646
Museum A Balance Sheet 
FY 2012 
Cash 282,762 
Savings 0 
Prepaid Expenses 0 
TOTAL 282,762 
FY 2013 
Cash 178,382 
Savings 0 
Prepaid Expenses 37,646 
TOTAL 182,148
Museum A Balance Sheet 
FY 2012 
Cash 282,762 
Savings 0 
Prepaid Expenses 0 
TOTAL 282,762 
5,321 
FY 2013 
Cash 178,382 
Savings 0 
Prepaid Expenses 37,646 
TOTAL 182,148 
5,301
Museum A Balance Sheet 
FY 2012 
Cash 282,762 
Savings 0 
Prepaid Expenses 0 
TOTAL 282,762 
5,321 
= 
53 days cash on hand 
FY 2013 
Cash 178,382 
Savings 0 
Prepaid Expenses 37,646 
TOTAL 182,148 
5,301 
= 
34 days cash on hand
Grow Working Capital 
Ratio analysis is a quick rule of thumb to help you assess your 
capital position. A healthy organization will have at least 
$2 in current (liquid) assets for every $1 owed, but no more than 
$9: $1. 
• Current Ratio: Current Assets 
Current Liabilities
Museum A Balance Sheet 
FY 2012 
Cash 282,762 
Savings 0 
Accts. Receivable 
76,000 
Inventory 30,237 
Prepaid Expenses 0 
FY 2013 
Cash 178,382 
Savings 0 
Accounts Receivable 
304,336 
Inventory 23,199 
Prepaid Expenses 
37,646
Museum A Balance Sheet 
FY 2012 
Current Assets 
389,099 
FY 2013 
Current Assets 
543,563
Museum A Balance Sheet 
FY 2012 
Current Assets 
389,099 
Current Liabilities 
118,679 
FY 2013 
Current Assets 
543,563 
Current Liabilities 
95,425
Museum A Balance Sheet 
FY 2012 
Current Assets 
389,099 
Current Liabilities 
118,679 
= 
3.27 
FY 2013 
Current Assets 
543,563 
Current Liabilities 
95,425 
= 
5.69
Thank you.
Playing By The Numbers 
October 6, 2014 
Planning A Capital Project 
© Deborah Frieden 
Deborah Frieden & Associates 
And 
Getting It Right From The Start 
deborah.frieden@gmail.com 
www.deborahfrieden.com
The Steps to A Successful Project Are: 
1. Create Clear Goals & Objectives 
2. Admit What You Don’t Know and Get Help As Early As 
Possible 
3. Create Clear Decision-Making Process 
4. Develop a Concept Budget As Early As Possible and 
Get Stakeholder Buy-In 
5. Plan Resources To Address Both $S & People
Answering the 5 Big Questions 
Why? 
How? 
What? 
When? 
Who? 
$ 
$ 
$ 
$ 
$
Why? 
• Will the Project Further the Mission? 
• How Will We Better Serve Our Community? 
• What Are Our Key Goals & Objectives for the 
Future? Do We Have A Vision? 
• Can We Clearly Articulate Our Goals & Vision? 
• How Will A Capital Project Secure the Future of the 
Institution?
Bart’s Adventure – Education Program 
Space at Birmingham Museum of Art 
Capital Projects From 
Small to Large 
de Young Museum
How? 
• How Will We Define the Project? 
• How Will We Implement the Planning? 
• What Kinds of Expertise Will Be Required? 
• What Are The Resources We Can Bring? 
• How Will Funds Be Raised? Have We Got a 
Fundraising Plan?
It’s About the People 
and the Process 
Program Planning with Senior 
Staff 
Kathleen Bartels, Director of the 
Vancouver Art Gallery 
(pictured). 
Museum of Craft and Design Planning Session
What 
• Program 
 Space Needs – Quantitative 
 Functional Use Descriptions – Narrative & 
Qualitative 
 Technical 
• Benchmarking – Context for Decisions
When 
• Establishing Overarching Time Based Needs 
 Fundraising 
 Institutional Direction & Vision 
 Capacity of Institution & Resources 
 Outside Controls or Influence 
• Building a Schedule From Milestones 
• Creating a Cash Flow Statement 
 Linking Funding Sources to Outflows 
 Pledge Timeline
Establish A Conceptual Budget As 
Early As Possible 
A Concept Budget Is Used for: 
• Establishing Fundraising Budget & Plan 
• Hiring Architect & Engineering Team - % of 
Hard Costs for Fees 
• Establishing a Design-To-Budget
Hard Costs = General Construction 
Costs Are Built on Program: 
Space, Use & Technical Needs 
Step 1 – Create a Conceptual Budget for 
Purposes of Initial Planning 
• Use Benchmarking to Understand the Range You’re In 
• Use Your Space Program as a Basis 
• Hire an Estimator 
• Use Benchmarking as Reality Check 
• Use the SNIFF Test
Benchmarking 
 Size of Comparable Spaces 
 Percent of Total Space to Specific Dedicated Spaces 
 Project Costs With Escalations 
Cautions with Benchmarking 
 Reporting Differences - No Apples to Apples! 
 Dramatic Economic Changes 
 Projects Scope Differences 
 Sources of Data
$s per 2013 Today's 
Cost at Opening S.F. 2.7% per Yr. $s 
Museum 1 California 
Hard Costs $ 143,000,000 $ 488 $195,675,743 $668 
Total costs $ 202,000,000 $ 689 $276,409,092 $943 
Museum 2 Southeast 
Hard costs $ 80,600,000 $ 455 $108,660,063 $614 
Total costs $ 124,000,000 $ 701 $159,901,792 $903 
Museum 3 Midwest 
Hard costs $ 18,850,000 $ 661 $20,386,275 $715 
Total Costs $ 29,000,000 $ 1,018 $30,450,000 $1,068 
Museum 4 Southwest 
Hard costs $ 120,250,000 $ 668 $130,050,375 $723 
Total Costs $ 185,000,000 $ 1,028 $200,077,500 $1,112 
Museum 5 New York,N.Y. 
Hard costs $ 50,000,000 $ 852 $60,236,576 $949 
Museum 6 Northeast 
Hard Costs $ 26,200,000 $ 762 $27,510,000 $800 
Museum 7 Midwest 
Hard costs $ 27,200,000 $ 800 $28,560,000 $840 
Museum 8 South 
Hard costs $ 19,500,000 $ 696 $25,145,846 $855
Education Program Space Benchmarking 
Education and 
Program Areas by 
Museum 
Gross Building 
Area 
Education & 
Programs 
% 
Programs 
to Total 
Museum 1 311,389 21,400 7% 
Museum 2 589,000 20,800 4% 
Museum 3 630,000 67,600 11% 
Museum 4 163,500 5,000 3% 
Museum 5 234,000 6,875 3% 
Museum 6 292,000 17,981 6%
Building a Budget 
Hard Costs = General Construction 
Soft Costs = 
• Fees – A&E, Specialty Consultants, Project 
Management, Legal, City Agencies, etc. 
• FF&E – Furniture, Fixtures & Equipment 
• Relocation Costs 
• Public Relations & Marketing 
• Operational Ramp Up 
• Operational Deficit Support 
• Financing 
• Fundraising 
• Events
Renovation of Existing 
Buildings 
Birmingham 
Museum of Art 
de Young 
Very Different 
Than Building New
Step 2 – Use the Conceptual Budget to Kick-Start Serious 
Planning – Move from Gross Estimates to More Specific 
Budgets 
• The “Who” Internal to Organization is Established 
• Address the “Who” External to Organization 
 Hire Architect and Consultants 
 Address P.R. & Marketing along with Fundraising 
• Continue Building Soft-Cost Budget 
• Use Benchmarking as Reality Check 
• Use the SNIFF Test
Who 
• Board Leadership 
 Establishing Committees & Terms of Reference 
 Fundraising and/or Capital Campaign 
• Staff Leadership 
 PM Liaison with Whom? 
 Decision Making Structure 
 Resource Allocation 
• Selection and Contracting of Expertise 
 Architects & Engineering 
 Economic Advisors 
 Legal Counsel 
 Campaign & Political Consultants
People Going Through A 
Process with Shared Goals 
Full Cost Benefit 
Reduced Risk 
Investment Security 
Institutional Sustainability
A Balanced View to Strategic 
Performance Measurement 
Robyn L. Raschke, PhD., CPA 
Lee Business School-Accounting
Think about it… 
Would you be able to drive from home to work 
ONLY by using the rear view mirror? 
Source:http://www.qcidirect.com/rearview-mirror-extender.html
It’s not enough 
 Although important, financial statements 
measure PAST performance. 
 A Balanced Scorecard (BSC) is a 
management tool that considers financial and 
non-financial measures by linking strategy to 
measurable goals
It begins with your MISSION 
 What is your organization’s vision of the 
future? 
 Why does it exist? 
 It should focus on the OUTCOMES the 
organization wishes to achieve (end) and not 
the programs (means)
4 parts to the BSC 
The Mission 
Financial/Governance 
Perspective 
Internal 
Perspective 
Intellectual 
Perspective 
Customer/Public 
Perspective 
If we succeed, how will 
we look to our financial 
donors? 
How do we create 
value for our 
customers? 
Which processes 
How can we must we excel? 
learn and 
improve?
Financial/Governance Perspective 
 Accountability between the museum and 
society 
 Objectives & Measures include: 
 Fundraising capability 
 % increase 
 Diversity of sources 
 Fundraising efficiency (fundraising expenses divided by 
total contributions received) 
 Increase in partnerships/sponsorships 
 Help share cost of exhibits 
 Increase in earned revenues (gift shops/events/café/etc)
Customer / Public Perspective 
 How do we create value to our community 
and visitors? 
 Objectives & Measures include: 
 Public engagement 
 Increase in first-time visitors 
 Percent of returning visitors 
 # of schoolchildren that visit 
 Range and variety of programs 
 Visitor satisfaction 
 # of collaborative projects with other institutions
Internal Perspective 
 Operational effectiveness & human resources 
 Objectives & Measures include: 
 Staff & Volunteer development 
 Employee satisfaction 
 % of budget dedicated to training & development 
 # of curators 
 Internal communications & Information processing
Intellectual Perspective 
 Stewardship of collections and development 
of new knowledge 
 Objectives & Measures include: 
 Preserve collections 
 Percent of work displayed 
 Artwork purchased 
 Artwork loaned to other museums 
 Knowledge creation 
 Publishing 
 Research Grants 
 Media coverage on exhibits
Example: 
Museum of the American Cocktail 
“the Museum of the American Cocktail seeks to 
advance the profession and increase consumer 
knowledge of mixology while stressing the 
importance of responsible drinking. MOTAC 
celebrates and preserves a rich aspect of 
American culture while providing educational 
resources for professionals and the public. We 
also aim to broaden career opportunities in the 
spirits industry and encourage more participation 
from women and members of under-represented 
groups in the field” 
Source: http://www.cocktailmuseum.org/about/
Example only 
(there is no “correct solution”) 
Perspective Key Goal Measure 
Financial/Governance sponsorship capability 
increase in # of sponsors, 
diversity of sponsorship 
Customer/Public engagement capability 
# of public events, # of events 
to the professional mixologist 
Internal 
staff & volunteer recruiting 
capability 
quality of staff, employee & 
volunteer satisfaction 
Intellectual knowledge creation capability 
# of publications, # of curated 
exhibits
Note: KPI’s are Key Performance Indicators 
Source: Boston Consulting Group (2011) & A. Zorloni (2012)
Thank you! 
Contact information: 
robyn.raschke@unlv.edu 
Resources used for this presentation: 
 Kaplan, R.S. (2001). Strategic Performance Measurement and 
Management in Nonprofit Organizations. Nonprofit Management & 
Leadership (11:3), pp. 353-370. 
 Zorloni, A. (2012). Designing a strategic framework to assess museum 
activities. International Journal of Arts Management (14:2), pp.31-47.