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•6+ years of experience in ITIL Change Management
•	ITIL 2011 Foundation Certified
•	Hands on with BMC Remedy & Service Now ITSM – Change Management Tool
•	Knowledge of end-to-end change management process
•	Experience in convening CAB calls and Post Implementation Reviews - PIRs
•	Interface with other service management teams such as Incident & Problem Management
•	Cross functional working experience in Service Catalog Management, Release & Deployment Management, Service Request Management & Knowledge Management

Mohammed Sirajudeen