All Systems Operational

Uptime over the past 90 days. View historical uptime.
Payment API Operational
90 days ago
100.0 % uptime
Today
Card Payments Operational
90 days ago
100.0 % uptime
Today
Alternative Payments Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Solidgate Acquiring Operational
90 days ago
100.0 % uptime
Today
Subscription Service Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Solidgate Payment Form Operational
90 days ago
99.98 % uptime
Today
Reporting Operational
90 days ago
99.99 % uptime
Today
Providers \ Banks \ 3rd party integrations Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 5, 2026

No incidents reported today.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Subscription reports partial degradation.
Resolved - This incident has been resolved.
Apr 1, 15:17 UTC
Update - The Reporting API is now fully operational. All services are performing normally.
Apr 1, 15:17 UTC
Identified - We are currently experiencing an issue with subscriptions reporting API only. Payments are not affected and continue to process normally.
Our team has identified the root cause and is actively working on a fix. We will provide the next update shortly.
Apr 1, 15:07 UTC
Mar 31, 2026
Initial card payments outage
Resolved - This incident has been resolved.
Mar 31, 09:59 UTC
Monitoring - We experienced a brief, isolated issue affecting card payment processing. The number of impacted orders was very small. The situation has been resolved, and services are operating normally. A detailed summary will be shared directly with all affected accounts.
Mar 31, 09:58 UTC
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
Webhook notifications disruption
Resolved - This incident, involving delays in webhook notification delivery, has been fully resolved by the team.

All payments were processed successfully and all webhooks has been delivered — no events were lost.
No action is required from merchants.

Delays were observed during time ranges:
- 19:54 UTC - 20:09 UTC
- 21:21 UTC - 21:26 UTC
- 21:35 UTC - 21:41 UTC
Mar 26, 22:29 UTC
Monitoring - We are seeing delays in webhook notification delivery. All payments are processing successfully and all webhooks are being delivered — no events are being lost.
No action is required from merchants. The situation has stabilized and we are actively monitoring.

Delays were observed during time ranges:
- 19:54 UTC - 20:09 UTC
- 21:21 UTC - 21:26 UTC
Mar 26, 21:48 UTC
Identified - We are seeing delays in webhook notification delivery. All payments are processing successfully and all webhooks will be delivered.
Mar 26, 21:21 UTC
Mar 25, 2026

No incidents reported.

Mar 24, 2026
Card processing potential issues
Resolved - The issue causing a subset of card transactions to be processed more than once has been resolved. The fix is deployed and the service is operating normally.

All affected customers will be automatically refunded. Each affected merchant will receive a detailed list of impacted orders.

We are implementing additional safeguards to prevent recurrence
Mar 24, 16:19 UTC
Update - The number of affected transactions has been significantly reduced. A small number of isolated cases remain under active investigation. We will reach out individually to each affected account.
Mar 24, 11:19 UTC
Update - We have isolated the root cause of an issue affecting a subset of card transactions. In some cases, a transaction may be processed more than once. A fix is actively being deployed.
Any affected transactions will be automatically reversed. No action is required.
Mar 24, 10:03 UTC
Investigating - We’re experiencing potential issues with card payment processing. In some cases, there is a minor risk of double charging, but any extra charges will be refunded. Our team is actively working to resolve this as quickly as possible.

We’ll provide an update as soon as possible.
Mar 24, 09:33 UTC
Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

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