All Systems Operational

North American PoPs Operational
Ashburn, VA (IAD) Operational
Atlanta, GA (ATL) Operational
Chicago 1, IL (ORD) Operational
Chicago 2, IL (CHI) Operational
Dallas, TX (DFW) Operational
Denver, CO (DEN) Operational
Detroit, MI (DET) Operational
Houston, TX (HOU) Operational
Los Angeles, CA (SNA) Operational
Miami, FL (MIA) Operational
Montreal, Canada (YUL) Operational
New York 1, NY (NYC) Operational
New York 2, NY (EWR) Operational
San Jose, CA (SFO) Operational
Seattle, WA (SEA) Operational
Toronto, Canada (TOR) Operational
Vancouver, Canada (VAN) Operational
EMEA PoPs Operational
Amsterdam, Netherlands (AMS) Operational
Barcelona, Spain (BCN) Operational
Cape Town, South Africa (CPT) Operational
Copenhagen, Denmark (CPH) Operational
Dubai, UAE (DWC) Operational
Dublin, Ireland (DUB) Operational
Dusseldorf, Germany (DUS) Operational
Frankfurt, Germany (FRA) Operational
Istanbul, Turkey (SAW) Operational
Johannesburg, South Africa (QRA) Operational
London, UK (LCY) Operational
London 2, UK (LHR) Operational
Madrid, Spain (MAD) Operational
Milan, Italy (MXP) Operational
Paris, France (PAR) Operational
Stockholm, Sweden (STO) Operational
Tel Aviv, Israel (MED) Operational
Vienna, Austria (GRZ) Operational
Warsaw, Poland (WAR) Operational
Zurich, Switzerland (GVA) Operational
LATAM PoPs Operational
Bogota, Colombia (BOG) Operational
Buenos Aires, Argentina (EZE) Operational
Lima, Peru (LIM) Operational
Queretaro, Mexico (QRO) Operational
Rio de Janeiro, Brazil (RIO) Operational
Santiago, Chile (STC) Operational
Sao Paulo, Brazil (SAO) Operational
APAC PoPs Operational
Auckland, New Zealand (AKL) Operational
Bangkok, Thailand (DMK) Operational
Hanoi, Vietnam (HAN) Operational
Hong Kong (HHK) Operational
Jakarta, Indonesia (JKT) Operational
Kuala Lumpur, Malaysia (KUL) Operational
Melbourne, Australia (MEB) Operational
Manila, Philippines (MNL) Operational
Mumbai 1, India (BOM) Operational
Mumbai 2, India (NAG) Operational
New Delhi, India (NDL) Operational
Osaka, Japan (OSK) Operational
Seoul, South Korea (KOR) Operational
Singapore (SIN) Operational
Sydney, Australia (SYD) Operational
Taipei, Taiwan (TSA) Operational
Tokyo, Japan (TKO) Operational
Services Operational
Imperva Management Portal UI Operational
Imperva Management Portal API Operational
Imperva Management Portal- Configuration Changes Operational
Cloud WAF Network Operational
IP Protection Operational
Advanced Bot Protection Operational
Account Take Over Operational
DNS Protection Operational
JSONAR Operational
Client-Side Protection Operational
Cloud WAF GDPR Operational
Cloud WAF SIEM Operational
Cloud WAF Events & Statistics Operational
Attack Analytics Operational
Cloud Data Security Operational
Runtime Application Self Protection Operational
API Security Operational
Imperva Support - Ticketing and Phone Systems Operational
Weblogs Operational
Network DDoS Operational
Third Party Services Operational
Third Party Services Operational
Coming Soon Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ICM-4574] Planned Maintenance on the Imperva data center in Jakarta, Indonesia Feb 9, 2026 17:00 - Feb 10, 2026 01:00 UTC

Maintenance on the Jakarta, Indonesia data center will be performed on Monday, February 9th, 2026 at 17:00 UTC. We expect to complete the maintenance by Tuesday, February 10th, 2026 at 01:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Jan 29, 2026 - 19:00 UTC

[ICM-4555] Planned Maintenance on the Imperva data center in Hanoi, Vietnam Feb 10, 2026 17:00 - Feb 11, 2026 03:00 UTC

Maintenance on the Hanoi, Vietnam data center will be performed on Tuesday, February 10th, 2026 at 17:00 UTC. We expect to complete the maintenance by Wednesday, February 11th, 2026 at 03:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Posted on Jan 29, 2026 - 19:59 UTC

[TR-21469] - Scheduled update to the Cloud Security Console – February 15, 2026 Feb 15, 2026 07:00-08:00 UTC

The Cloud Security Console will undergo a scheduled update on February 15, 2026, between 7:00 and 8:00 UTC. During this maintenance window, customers may experience temporary disruptions to domains, sites, and SSL settings changes for a short period.

Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.
Posted on Feb 08, 2026 - 12:29 UTC
Feb 8, 2026

No incidents reported today.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
[ICM-4579] Essential Maintenance on the Imperva data center in Hong Kong
Completed - The scheduled maintenance has been completed.
Feb 5, 22:08 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 5, 21:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 17:00 UTC
Scheduled - Maintenance on the Hong Kong data center will be performed on Thursday, February 5th, 2026 at 17:00 UTC. We expect to complete the maintenance by Friday, February 6th, 2026 at 01:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Jan 29, 15:45 UTC
[INC-969] Los Angeles, CA (SNA) PoP Data Center Issue
Resolved - The incident has been resolved and service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Feb 5, 15:46 UTC
Monitoring - We deactivated the problematic component and issue has been remediated. We are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Feb 4, 09:38 UTC
Identified - The issue has been identified and isolated.
At this time, there is no current customer impact. We are continuing to closely monitor the environment to ensure service remains stable.
Feb 3, 22:19 UTC
Update - Our teams continue to investigate the issue. Services are currently stable and there is no ongoing customer impact. We will provide further updates as more information becomes available.
Feb 3, 19:57 UTC
Update - Our technical teams have isolated the affected components, and customer impact has been mitigated. Services are currently stable. We are continuing to investigate the issue to identify the root cause and ensure long-term stability.
Feb 3, 19:26 UTC
Update - Our technical teams continue to actively investigate the issue affecting the Los Angeles, CA (SNA) Point of Presence.
Feb 3, 18:40 UTC
Investigating - Our technical teams are currently investigating an issue affecting the Los Angeles, CA (SNA) Point of Presence. Some customers may experience intermittent connectivity or timeouts when accessing CWAF-protected applications through this location.
Feb 3, 18:07 UTC
Feb 4, 2026
Feb 3, 2026
Feb 2, 2026

No incidents reported.

Feb 1, 2026
[TR-21145] Scheduled update to the Imperva Network protection – February 1, 2026
Completed - The scheduled maintenance has been completed.
Feb 1, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 13:00 UTC
Scheduled - The Imperva network protection will undergo a scheduled update on February 1, 2026, between 13:00 and 17:00 UTC. During this maintenance window, customers may experience delays when applying configuration changes to the Network DDOS settings (L3).
Jan 27, 13:40 UTC
[INC-966] Imperva Management Portal Network Protect Dashboards Issue
Resolved - This issue has been resolved.
Feb 1, 15:00 UTC
Update - This issue has been resolved.
Feb 1, 14:54 UTC
Monitoring - Technical teams have performed remedial actions and the dashboard on the network display historical data for Network Protect dashboards. Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Feb 1, 14:28 UTC
Update - Our engineers are actively working on the fix to resolve this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Feb 1, 13:20 UTC
Update - Technical teams are continuing to working on a fix for this issue.
Feb 1, 12:46 UTC
Identified - We have identified a service degradation that is causing the dashboard on the network not to display historical data for Network Protect dashboards. Despite this issue, customers can continue to use the Imperva Management Portal for managing their accounts without interruption. Technical teams are working on a mitigation. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.
Feb 1, 12:12 UTC
[TR-21344] - Scheduled update to the Imperva DNS protection – February 1, 2026
Completed - The scheduled maintenance has been completed.
Feb 1, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 06:30 UTC
Scheduled - The Imperva network DNS protection will undergo a scheduled update on February 1, 2026, between 06:30 and 8:00 UTC.
During this maintenance window, DNS Imperva management portal UI and API will not be available, and no configuration changes to the DNS protection will be made.

Customer domains will remain available and protected during this time.

We apologize for any inconvenience this may cause.
Jan 27, 11:02 UTC
Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
[ICM-4523] Planned Maintenance on the Imperva data center in Chicago 2, IL
Completed - The scheduled maintenance has been completed.
Jan 26, 09:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 05:00 UTC
Scheduled - Maintenance on the Chicago 2, IL data center will be performed on Monday, January 26th, 2026 at 05:00 UTC. We expect to complete the maintenance by Monday, January 26th, 2026 at 11:00 UTC.
For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services.
DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service.
The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm
Jan 16, 04:44 UTC
Jan 25, 2026
[CWMS-6770] - Scheduled update to the Cloud Security Console – January 25, 2026
Completed - The scheduled maintenance has been completed.
Jan 25, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 14:30 UTC
Scheduled - The Cloud Security Console will undergo a scheduled update on January 25, 2026, between 14:30 and 16:00 UTC. During this maintenance window, customers may experience temporary disruptions to access domains, sites, and SSL configuration, and won't be able to make changes to sites, domains, and SSL settings.

Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.
Jan 21, 10:20 UTC
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