Best practices and resources for optimizing your business processes, architecting customer communication programs, and better serving your customers.

Featured resource

How Utilities Can Address Customer Affordability Through Business Efficiency

Hear from utility leaders doing game-
changing transformational work.

Dakota Electric

How Dakota Electric is Powering Member Services Through Innovation (with SpryPoint)

City of Fairmont, WV

Smart Utilities: City of Fairmont, VA Transformation Story

City of Plano, TX

Leading Utility Change with People and Process in Plano

City of Greeley, CO

How to Meet Your Utility Customers on Their Terms

The Team from City of Greeley, CO

From Billing to Service: How the City of Greeley Water is Streamlining Every Step

Logis, Minnesota

Utility Services Company Supports 57 Cities with Smarter, Intuitive Systems to Meet Changing Customer Expectations

Aurora Water, Colorado

Moving on From Legacy Systems to Intuitive Customer Service Software to Empower its Staff and Customers

City of Waco, Texas

24/7 Customer Access and Support for Broad Water Requirements Powers the City of Waco Water Authority

OWASA, North Carolina

Conservation, Data Top the Agenda to Serve Tech-Savvy North Carolina Water District

Veolia, North America

Utility Service Provider Powers Up Essential Services

Conway Corporation, Arkansas

Committing to Enterprise Technology Innovation to Support Digital Business Transformation

Easton Utilities, Maryland

Great Things Happen When Tech, Customer Service and Billing Teams Work Together

Resource Library.

Solution Overviews

City of Lewisville Selects SpryPoint to Advance Customer Experience, Operational Efficiency, and Data-Driven Utility Management

Solution Overviews

SpryIDM Solution Overview

News

City of Missoula Partners with SpryPoint to Modernize Water Utility Billing and Customer Experience

Article

Best practices and resources for optimizing your business processes, architecting customer communication programs, and better serving your customers.

How Utilities Can Address Customer Affordability Through Business Efficiency

Hear from utility leaders doing game-changing transformational work.

Dakota Electric

City of Fairmont, WV

City of Plano, TX

City of Greeley, CO

The Team from City of Greeley, CO

Logis, Minnesota

Aurora Water, Colorado

City of Waco, Texas

OWASA, North Carolina

Veolia, North America

Conway Corporation, Arkansas

Easton Utilities, Maryland

Resource Library.

SpryPoint Platform Overview

SpryCIS Overview

SpryEngage Overview

SpryMobile WAMS Overview

SpryBackflow Overview

SpryMobile MFS Overview

Company Overview

What Utility Leaders Should Pay Attention to at IUCX 2026

City of Lewisville Selects SpryPoint to Advance Customer Experience, Operational Efficiency, and Data-Driven Utility Management

SpryIDM Solution Overview

City of Missoula Partners with SpryPoint to Modernize Water Utility Billing and Customer Experience

Utility Market Perspective: You’re Not Alone: Why a Mandated Legacy CIS Replatforming isYour Opportunity to Evaluatea Modern Alternative

Hear from utility leaders doing game-
changing transformational work.