Audience

Construction, Infrastructure, Real-Estate, Healthcare, Manufacturing

About ResolveEasy

ResolveEasy by Cloobot Techlabs is a powerful help desk solution simplifying customer service and internal issue resolution. It offers multi-channel communication, real-time performance tracking, and task automation. ResolveEasy enhances productivity via workflow optimization, whereas integrations and customizable features ensure a tailored fit for business needs. It excels with direct customer communication through ChatGPT backed WhatsApp and real-time reporting. All this can be done with the ease of WhatsApp. With a collaborative task management, and adaptability to existing apps, ResolveEasy empowers teams for efficient operations and top-notch support. ResolveEasy is a fully customization solution that can be tailored as per the unique business needs.

ResolveEasy is utilized by businesses of various sizes and industries. It caters to both customer service teams and internal support units, offering streamlined communication, real-time performance insights, and task management.

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Pricing

Starting Price:
$10/per user/month
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Cloobot Techlabs
Founded: 2020
India
www.cloobot.ai/resolveeasy

Videos and Screen Captures

ResolveEasy Screenshot 1
ResolveEasy Screenshot 1 ResolveEasy Screenshot 2
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Product Details

Platforms Supported
Cloud
Windows
Mac
Chromebook
Training
Documentation
Live Online
Videos
Support
Phone Support
24/7 Live Support
Online

ResolveEasy Frequently Asked Questions

Q: What kinds of users and organization types does ResolveEasy work with?
Q: What languages does ResolveEasy support in their product?
Q: What kind of support options does ResolveEasy offer?
Q: What other applications or services does ResolveEasy integrate with?
Q: What type of training does ResolveEasy provide?
Q: Does ResolveEasy offer a free trial?
Q: How much does ResolveEasy cost?
Q: What pricing for support is available for ResolveEasy?
Q: What pricing for training is available for ResolveEasy?

ResolveEasy Product Features

Help Desk

Alerts / Escalation
Customizable Branding
Email Integration
Incident Management
Interaction Tracking
Known Issue Management
Multi-Channel Communication
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Automated Routing
Community Forums
Document Storage
IT Asset Management
Knowledge Base
Live Chat
Multiple Brands / Products
Network Monitoring

ResolveEasy Verified User Reviews

Write a Review
  • A ResolveEasy User
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Revolutionize Support With the Power of ResolveEasy Help Desk Management" Posted 2023-10-03

    Pros: * Streamlines support processes, automates routine tasks and offers real-time performance reporting
    * Frees up the team's time, allowing them to focus on more important and complex issues
    * With multi-channel communication, quick response times, and the ability to collect valuable feedback and ratings
    * Easy collaboration enables the team to work together seamlessly, share information, delegate tasks, and stay organized.
    * Extensive customization options, allowing you to tailor the software to your specific business needs
    * WhatsApp enables direct communication and facilitates quick and efficient support

    Cons: Implementing a new help desk management system may require some time for your team to adapt and learn the platform

    Overall: Overall, ResolveEasy Help Desk Management offers a robust set of features and benefits that can significantly enhance your customer support and internal team operations. It provides tools for streamlining support processes, improving efficiency, and delivering a better customer experience.

    Read More...
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