DPD Ireland Reviews 187,470

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, highlighting its reliability and efficiency. Consumers appreciate the promptness and the care taken with their parcels. Many reviewers specifically commend individual staff members, noting their professionalism, courtesy, and friendly attitude. People also value the clear communication regarding delivery times. Consumers consistently mention that the staff goes above and beyond, ensuring parcels are delivered safely and discreetly, especially during the holiday season. Reviewers appreciate drivers who take the time to communicate and accommodate their needs. The consistent positive feedback about the staff and their dedication to providing excellent service underscores the company's commitment to customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars
Verified

A large percentage of our online shopping tends to be delivered by DPD. You can see why the vendors select DPD. Never once has our delivery arrived outside of the timeslot allocated. The parcels have... See more

Rated 5 out of 5 stars

Want to share my appreciation for DPD driver Jack. He was away from the company for a while and had been replaced by a driver who, unfortunately, wasn’t very pleasant. Now that Jack is back, ever... See more

Rated 5 out of 5 stars

I called in to DPD in Roscommon to enquire about sending a parcel to Australia and a young man of the name Aurimas Kavaliauskas was most helpful. He went to the trouble of reading up,printing off... See more

Rated 5 out of 5 stars

Renan is our delivery guy , and always delivers our parcel on time with care, always has a smile and a hello . He's very kind and thoughtful and will always knock first to let you know if a delive... See more

Company replied

Rated 4 out of 5 stars
Verified

Panic over, item was delivered correctly. The courier did not ring the door bell they just left it on the porch. The app said it was delivered but it wasn't on the door step, the link to the deliv... See more

Company replied

Rated 5 out of 5 stars
Verified

Our delivery driver Norbert consistently delivers within the timeframe we are given. Goods are always left in a dry place on the porch. He is the best DPD delivery driver we have had.

Rated 5 out of 5 stars
Verified

DPD and their drivers are an amazing company. There’s never any problem with delivery, I’m always very happy when the emails says my package is out for delivery with them, you can be sure that your pa... See more

Rated 5 out of 5 stars

What can one say about DPD? Service Par Excellence. Report to customer on delivery times always most informative. Always delivers at the times given. Great service and great care with deliveries. Sta... See more

Company replied

Rated 5 out of 5 stars
Verified

Absolutely brilliant driver named Declan. Can never do too much for you and is always discreet and understanding especially at this time of year. Thank you so so much.

Rated 5 out of 5 stars
Verified

I wasn't in when Conor arrived and he took the time to call me and arrange to leave my package in a safe place on the property. Previous drivers have just left packages on the doorstep, which is dire... See more

Company replied

Rated 5 out of 5 stars
Verified

David is the most genuine, down to earth delivery driving I have ever met! He really is incredible at his job! He brings a smile to our house every time he calls with a parcel - he is always so polite... See more

Company replied

Rated 5 out of 5 stars
Verified

Pawel our delivery driver was outstanding. They were prompt, professional, and very courteous. The order arrived right on time and was handled with great care. I really appreciated the clear communic... See more

Company replied

Rated 5 out of 5 stars
Verified

Stephen the driver for Tinahely area are fantastic and he makes sure that i get my parcel and when im not home he puts it in a safe place for me. I always recommend DPD the drivers are so nice.

Rated 5 out of 5 stars
Verified

DPD are so quick at delivering. Anthony is efficient, friendly. Message always comes through with timeline of when parcel will arrive and it is always spot on.

Company replied

Rated 5 out of 5 stars
Verified

DPD are extremely reliable and efficient . Its a difficult job driving for a living . Traffic is crazy and I admire all DPD staff as they are so pleasant

Rated 5 out of 5 stars
Verified

The efficiently in which it is delivered by the hard working team of delivery people and the fact that the door bell is rung every time and a photo taken as proof of delivery. Thank you.

Rated 5 out of 5 stars
Verified

Very realieable service every time I receive parcels through your company. Always very prompt with time given for delivery, and if not home to parcel is either left with neighbour or a very secure pl... See more

Company replied

Rated 5 out of 5 stars
Verified

Always reliable. Great service from Emmett who went above and beyond to make sure kids didn’t see Santa presents as some were in labeled parcels.

Rated 5 out of 5 stars
Verified

Aidan is my delivery man. He is so helpful, friendly & mannerly. An absolute gentleman who takes great care with parcels. DPD are lucky to have him as a employee.

Company replied

Rated 5 out of 5 stars
Verified

Best delivery service by far in Wexford. Always on time and very helpful with larger heavier packages by bring them all the way to the front door.

Rated 5 out of 5 stars
Verified

Thank you DPD for your recent deliveries pleasant driver leaves items safe if nobody home keeps within a one hour time and leaves photo of delivery

Company replied

Rated 5 out of 5 stars
Verified

I love when my package is been delivered by DPD. The drivers are very reliable and accommodating, I have never had an issue with any of them. Returns by DPD is also very straightforward and reasonable... See more

Company replied

Rated 5 out of 5 stars
Verified

Very fast . I’m very pleased. As well it’s the best when you get your delivery in the morning cause you doesn’t have to wait whole day cancelling plans because you have no idea when the package arrive... See more

Rated 5 out of 5 stars
Verified

Ronan is absolutely brilliant. Goes above and beyond. Always ensures he is there at specified time. Deserves a pay rise. So efficient and kind.

Company replied

Rated 5 out of 5 stars
Verified

Keith is always very obliging, friendly, trusting & very conscience of Christmas gifts if kids are around. Really nice guy.

Rated 5 out of 5 stars
Verified

I want to say a massive thank you to Rory who was so thoughtful to ring me and give me a heads up about a package he had delivered to ensure the magic of christmas was kept alive for my kids! Thanks R... See more

Rated 5 out of 5 stars
Verified

If it's Michael that you have recently employed ( he was with fastway) He is one of the nicest , courteous guys and glad he got sorted with the whole fiasco with fast way

Rated 4 out of 5 stars
Verified

Package was delivered on great time! The driver was a we bit off or something he was mabye just having a bad day. A hello would have been lovely when I came to the door not just Donaghy in a sharp voi... See more

Rated 5 out of 5 stars
Verified

Excellent, no issue with delivery. Package was intact, clean and left almost hidden from the elements. Items all sound also.

Company replied

Rated 5 out of 5 stars
Verified

Happy with my DPD delivery, punctual every time, also thanks to Ronan our delivery man. Happy Christmas.🎄 Alice.

Rated 5 out of 5 stars
Verified

Extremely reliable and what I love is this company let you know the time that they will be calling. Very efficient service indeed.

Rated 5 out of 5 stars
Verified

The most reliable courier company in the country. Deliveries are reliable and items treated with respect and care. Many thanks Emmet for a top class service.

Company replied

Rated 5 out of 5 stars
Verified

Great service ALWAYS deliver to the door and not like other companies I could mention but won’t that fire them over the wall so THANK YOU DPD

Company replied

Rated 5 out of 5 stars
Verified

Everything I heard about this company is all and more and have no complaints at all, efficient trustworthy reliable keep up the good work

Company replied

Rated 5 out of 5 stars
Verified

We weren’t at home but driver spoke to us on door bell cam and followed our instructions perfectly.

Rated 5 out of 5 stars
Verified

Always on time, rarely if ever have an issue with them and if I do it is quickly sorted. The delivery drivers in North Clare are fantastic!

Rated 4 out of 5 stars
Verified

Delivery came within specified time period however driver left parcel at front door and didn’t knock or ring the bell which leaves the opportunity for the parcel to be robbed.

Rated 5 out of 5 stars
Verified

Sean that works for Dpd is always so good . Always makes sure anything being delivered is always put in a safe place . Highly recommend dpd . It's a busy time of the year for them . Happy Christmas... See more

Company replied

Rated 5 out of 5 stars
Verified

David always delivers parcels on time, in a safe dry place and is always very pleasant when we meet him

Rated 5 out of 5 stars
Verified

Delivery was very quick & seamless. Driver arrived at the appointed time. Couldn’t fault anything

Rated 5 out of 5 stars
Verified

Sean is so reliable and friendly and always goes out of his way to deliver our parcels. It’s fantastic. Thanks Sean

Company replied

Rated 5 out of 5 stars
Verified

Always think DPD is the best courier service. I think the proof of delivery is a great way of both protecting the service and the customer.

Rated 5 out of 5 stars
Verified

The advance email to let you know what time my package will arrive and it is always spot on. The staff are also very friendly and pleasant to deal with.

Rated 5 out of 5 stars
Verified

Ciaran always on time lovely manners definitely best delivery man please pass on to him .

Rated 5 out of 5 stars
Verified

Got a couple or orders from smyths the past few weeks and every one I got my dpd driver Daniel rang to make sure it was safe to deliver and no kids around. Fair play to him. 10/10 especially this time... See more

Rated 5 out of 5 stars
Verified

Very efficient service, always on time and delivered properly. Delivery Driver very good at his job

Rated 5 out of 5 stars
Verified

Cillian always delivers our parcels with great care, he’s an excellent young man and he’s a great asset to the team!

Rated 5 out of 5 stars
Verified

Always delivers when expected Great communication between txt and email So delighted if my parcel is from dpd

Rated 5 out of 5 stars
Verified

Very happy with the delivery every time, always arrives when said ….and a pleasant delivery driver Clyton.

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Company details

  1. #2 of 3 best companies in Courier Service

Information provided by various external sources

Operating since 1986, DPD is Ireland’s largest dedicated parcel carrier. With the country’s most technologically advanced parcel sortation hub, a new fulfilment centre located right next door and 38 depots throughout Ireland, the DPD fleet collects and delivers up to 100,000 parcels daily. DPD Ireland is part of DPD Group which operates Europe’s largest road delivery network delivering more than 4 million parcels each day. Dedicated to ensuring the customer journey runs smoothly, from dispatch to delivery, DPD has implemented communication solutions that engage with the customer throughout the delivery process. In transit messaging via email, SMS and App provide real time updates at all the important stages of delivery, giving peace of mind and control..website

Welcome to DPD Ireland!

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

187K reviews

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Replied to 91% of negative reviews

Typically replies within 24 hours


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