Open-source, self-hosted AI phone receptionist powered by OpenAI Realtime API. High-fidelity speech-to-speech voice agent. Drop-in replacement for overpriced AI receptionist SaaS.
Multi-model GenAI Flask app — routes customer queries to Llama 3.2, Granite 3.3 & Mistral Small via IBM Watsonx, returns structured JSON (summary + sentiment + response) using LangChain LCEL
Provide self-hosted AI receptionist with voice calls, FAQ handling, call transfers, and message taking using OpenAI and LiveKit integration.
Complete ADAPT Framework implementation for luxury hotel group's AI-powered guest service automation. Densight Labs case study.
Production-oriented AI customer service system built with n8n, Freshchat, Freshdesk, OpenAI & Supabase — handling conversation state, issue lifecycle, human handoff, ticketing, and department resolution follow-up.
Beacon AI is a demo application of 24/7 customer service agent that can triage the inquiries and resolve them or mark for human review and escalade them.
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