How do I handle email bounces and suppressions? #67
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shanjairaj7
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Question
My agent sends outbound emails but some addresses bounce. How do I detect bounces, access the suppression list, and skip suppressed addresses?
Answer
Commune auto-tracks bounces and complaints and adds them to a suppression list.
1. Check suppressions before sending
2. Monitor bounce metrics
3. Real-time bounce webhook handler
Key facts
delivery.suppressions()— full list with reason and timestampdelivery.events()— per-message events: bounced, delivered, complaineddelivery.metrics(period="24h"|"7d"|"30d")— aggregate ratesAll reactions