Test Lab troubleshooting & FAQ

This page provides troubleshooting help and answers to frequently asked questions about running tests with Firebase Test Lab. Known issues are also documented. If you can't find what you're looking for or need additional help, join the #test-lab channel on Firebase Slack or contact Firebase support.

Troubleshooting

When you select a device with a high capacity level in the Test Lab catalog, tests may start faster. When a device has low capacity, tests might take longer to run. If the number of tests invoked is much larger than the capacity of the selected devices, tests can take longer to finish.

Tests running on any level device capacity level may take longer due to the following factors:

  • Traffic, which affects device availability and test speed.
  • Device or infrastructure failures, which can happen at any time. To check if there is a reported infrastructure for Test Lab, see the Firebase status dashboard.

To learn more about device capacity in Test Lab, see device capacity information for Android and iOS.