Getting access to the customer portal

To registerer and manage your organizations integrations with Feide, your organization needs access to the Feide customer portal. If your organization is not yet a service provider, register as a service provider in Feide.

The first step is to fill out the application form, then we will assess whether you meet the requirements to become a service provider in Feide. Anyone who delivers digital services to the education sector can become service providers in Feide for free. This applies to both public and private, non-commercial and commercial service providers and Norwegian and international service providers. Once you have filled out the application form and we have registered your organization, you will get access to the customer portal.

If your organization is already a service provider or host organization in Feide, you should have access. If you do not have access, another Feide administrator can add you as a new Feide administrator for their organizations in the customer portal. This is done under “Organization” by clicking on “Users and roles”. For new users with a Norwegian national identity number, choose “Add new user” and fill out the form. Then click on the newly created user and choose “Activate ID-porten”. An e-mail containing a link to authenticate with ID-porten will be sent to the registered e-mail address to the user.

For users without a Norwegian national identity number, the user needs to create an account on openidp.feide.no as a prerequisite. After you have the openidp username choose “Add new foreign user” and enter the openidp username with the domain @rnd.feide.no as Feide ID. If the openidp username was “feide-user” the Feide ID would be “feide-user@rnd.feide.no”. It may take 10 minutes for these changes to be updated.