Is Ansvisor really fully open source?
Is Ansvisor really fully open source?
Yes. Every line of code that powers ansvisor.com is in the public repo under MIT. No paywalled features in the self-hosted build — the cloud service is just a hosted convenience.
What's the cost difference between cloud and self-hosted?
What's the cost difference between cloud and self-hosted?
Cloud has a flat monthly subscription that includes everything (AI provider quotas, infrastructure, support). Self-hosted is free in software cost but you pay your own AI provider bills (OpenAI, Gemini, Anthropic) plus DataForSEO/Cloro if you use them.Rough back-of-envelope: a brand tracking 30 prompts daily across 4 AI engines costs ~$5–15/month in API fees, depending on response length and provider mix.
Why don't you scrape ChatGPT/Gemini directly?
Why don't you scrape ChatGPT/Gemini directly?
For programmable AI engines (OpenAI, Anthropic, Google Gemini API), Ansvisor uses official APIs — most reliable, well-priced, and TOS-compliant. For web AI engines that don’t have public APIs (like ChatGPT.com search results), Ansvisor uses Cloro as a managed scraping backend. Cloro handles browser fingerprinting, captcha bypass, and rate-limiting at scale.
How often does tracking run?
How often does tracking run?
Default schedule is once per day per brand. You can configure per-platform frequency under brand settings (e.g. ChatGPT daily, Perplexity 3x/week, Gemini weekly) to manage AI provider costs.
My visibility score is 0. Did setup go wrong?
My visibility score is 0. Did setup go wrong?
Probably not. Brand-new brands or those in non-English-language niches commonly start at 0 across most prompts. The score reflects what AI engines currently cite — closing that gap with content + earned media is exactly what AEO is for.
Can I see the actual AI responses, not just metrics?
Can I see the actual AI responses, not just metrics?
Yes. Click any prompt or platform cell on the Insights page; the drill-down sheet shows the full LLM response, parsed citations, sentiment, and detected competitor mentions.
How do I get help?
How do I get help?
- Bugs / feature requests: GitHub Issues
- Discussion: GitHub Discussions
- Cloud customers: support email in your dashboard footer
Is my data private?
Is my data private?
For self-hosted: 100% on your infrastructure, never touches Ansvisor servers. For cloud: standard SaaS privacy — your prompts and responses are stored in our managed Supabase, isolated per organization via RLS, never used for training. Full DPA available on request for enterprise plans.
Does Ansvisor work for non-English brands?
Does Ansvisor work for non-English brands?
Yes — 13 languages and 18 regions supported. AI engines respond in the language of the prompt; Ansvisor’s mention/citation parsing is language-agnostic.
How do I contribute?
How do I contribute?
Read CONTRIBUTING.md in the repo. We welcome PRs for: new AI engine adapters, additional citation classifiers, language packs, UI polish, and bug fixes. For larger features, open an issue first to align.