my iPad mini 6 is frozen on the home screen (ie still showing the day and time is froze). I've tried the fix provided by the apple support ( press and release volume up, press and release volume down, press and hold down the home button until it goes dark or apple icon appears. nothing changes.
what else can I try?
You appear to be using the incorrect physical key sequence to force-restart your iPad mini6. You have described the sequence to restart an iPad that has a physical Home Button - which the mini6 and other recent models of iPad do not have.
The correct sequence to restart your iPad mini6 is...
Performed correctly, unless one of the buttons is physically broken, your iPad will restart.
You appear to be using the incorrect physical key sequence to force-restart your iPad mini6. You have described the sequence to restart an iPad that has a physical Home Button - which the mini6 and other recent models of iPad do not have.
The correct sequence to restart your iPad mini6 is...
Performed correctly, unless one of the buttons is physically broken, your iPad will restart.
See this. Perhaps you’re at the “Get service” point.
If your iPad won't turn on or is frozen - Apple Support
Thank you for reaching out. 😉
Try the following steps:
NOTE: According to Apple: After a software update is installed for iOS, iPadOS, tvOS, watchOS and visionOS, it cannot be downgraded to the previous version.
If nothing recommended worked, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Good luck! 👋🏼😉
Smiliñ 😎 Brian
iPad mini 6 frozen on home screen
