Apple Watch touch screen not working

Make an appointment at the nearest Apple location to have your Apple Watch evaluated for free.

Once the diagnostics are complete, the staff will explain your options.

Make a Genius Bar Reservation

Genius Bar Reservation and Apple Support Options - Apple

Step 1. Force Restart.

According to Apple:

To force restart your Apple Watch, press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo ().

Step 2. Reset Watch.

How to reset your Apple Watch:



1. Put your watch on its charger and keep it there until you complete these steps.
2. Press and hold the side button until you see Power Off.
3. Press and hold the Digital Crown until you see Erase all content and settings.
4. Tap Reset, then tap Reset again to confirm.
5. Wait for the process to finish, then set up your Apple Watch again. When asked, restore from a backup.

NOTE — Erasing all content and settings erases all media, data, and settings from your Apple Watch, but it does not remove Activation Lock. To remove Activation Lock, unpair the watch first. Before your watch is erased, a backup of its contents is created on your iPhone.

Step 3. Connect Watch.

Then make sure both devices are in close proximity with the following settings:

• AirPlane turned off
• WiFi turned on
• Bluetooth turned on

Click ▶︎ Connect/Pair your Watch for detailed instructions.

Need more help?

• United States: 1-800-APLCARE.
• Contact Support.
• Apple Watch Support.
• Apple Watch User Guide.

Good luck! 👋🏼😉

Smiliñ 😎 Brian

And if any of that doesn’t make it work?

And if any of that doesn’t make it work?

What happened when you followed my advice under: Need more help?

Smiliñ 😎 Brian