It has been days I made the payment I have heard nothing from Apple, our deadline is being pushed over and over again we are loosing customers to our competitors.
I have already reached out via the formal support channel but have not received a response beyond the automated acknowledgment.
Apple Developer Program
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Hello,
I’m posting here to seek guidance or visibility regarding a delayed Apple Developer Program enrollment.
I completed my organization enrollment over three weeks ago and provided a valid D-U-N-S number, which is correctly listed and verifiable. Since submitting the enrollment:
The status has remained unchanged
I’ve contacted Apple Developer Support three times via email
I’ve received no response or timeline updates
There is no option shown to request a phone call
At this point, I’m unable to proceed with TestFlight, app distribution, or further development planning, and the lack of communication has made it difficult to understand next steps or expected timelines.
If anyone from Apple Support or the community can advise:
Whether this delay is expected
If additional verification steps are required
Or how best to escalate appropriately
I’d really appreciate the guidance.
Thank you for your time.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
Forums Feedback
Developer Tools
Developer Program
I am trying to create a developer account for my organization. I have validated our DUNS number and Entity Name on https://developer.apple.com/enroll/duns-lookup/.
However, when I try to add this number to create a developer account, I get a pop-up suggesting a mismatch in the entity and DUNS number.
I have tried this several times without any success.
Request you to please help me resolve this issue.
Thanks.
Sanket
I've been wating for 5 business days now and one weekend to get my Apple Developer ID approved.
This does delay the publishing of applications.
Could a possible solution be delegating the work to other groups? Could the employees in physical stores be included in this work, if the staff allocated to this in head office are not sufficient?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Trying to enroll in Apple Developer Program to notarize my Mac app. Getting blocked repeatedly with "Your enrollment in the Apple Developer Program could not be completed at this time."
Verified:
✅ 2FA enabled
✅ Valid payment method
✅ All details match government ID
✅ No VPN, tried multiple browsers
✅ Waited weeks between attempts
Solo dev just trying to do things properly and pay the $99/year. Anyone found a way past this? Seeing similar threads but no clear solutions.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I enrolled in the Apple Developer Program on February 3, 2026. The payment was completed successfully at the time of enrollment, but my membership status has remained “Pending” since then.
So far:
No request for additional documents or identity verification
No phone call from Apple
No follow-up email other than the payment confirmation
Apple Developer Support has been contacted, but no response yet
I understand that verification can take some time, but the complete lack of communication is concerning, especially since this is blocking active development and release planning.
If this is a known backlog or system-wide delay, some transparency from Apple would help. I’d also appreciate hearing whether others who enrolled in early February are seeing the same prolonged “Pending” state.
Thanks in advance to anyone who can share recent experiences or escalation paths.
Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled.
Context
Program type: Apple Developer Program (Organization)
My role in App Store Connect: Admin
I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked.
The Account Holder can access CIP normally.
What I see (Problem)
In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.”
In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load.
Only my account is affected; the Account Holder is not.
What we’ve tried / confirmed
Membership is active (renewal date is valid)
Signed out/in of Xcode and re-added my Apple ID
Confirmed selecting the correct Organization team in Xcode / Developer portal
Account Holder confirmed they can access CIP
Questions
For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles?
Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People?
If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
When submitting registration in the Apple Developer App, it prompts "Action not allowed."
how to solved it ?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Dear Apple Developer Support Team,
I hope this message finds you well. I am writing to seek assistance regarding my Apple Developer account, which is still pending approval. It has been several weeks since I completed the registration process and submitted all the required information, but I have not received any confirmation or update yet.
We understand that the review process for Apple Enterprise Developer Accounts requires strict verification to ensure platform security and compliance, and we fully respect and cooperate with all the review standards and procedures formulated by Apple. According to the public information and practical experience of Apple’s developer program, the conventional review cycle for enterprise developer accounts is 2-4 weeks. However, as of today, more than a month has passed since we submitted the application, and we have not received any confirmation, feedback, or update on the review progress, either via email or phone.
The delay in the account approval has gradually affected the normal work progress of our sales team. Our sales staff are unable to use the dedicated internal applications to carry out customer follow-up work efficiently, which has brought certain obstacles to our daily business development and customer service quality. We are very anxious about this and sincerely hope to get your help and attention.
Here, we kindly request the Apple executive team and the relevant review department to assist us with the following matters:
Please inquire and inform us of the current review progress of our enterprise developer account application, including whether it is in the review stage, the reasons for the delay (if any), and the estimated time for completing the review and approval.
2. If there is any missing information, unqualified materials, or additional verification required for our application, please inform us at your earliest convenience. We will immediately arrange a special person to supplement and improve the relevant materials to expedite the review process.
We have prepared all the relevant supporting materials (including D-U-N-S number, business license, legal person authorization documents, etc.) as required during the application process, and we are willing to actively cooperate with any further verification work arranged by Apple.
Apple has always been a benchmark in the global technology industry, and we have always admired and trusted Apple’s products and services. We sincerely hope that with your help, we can complete the approval of the enterprise developer account as soon as possible, so as to better support our business development and provide better services to our customers.
Thank you very much for your precious time and attention. We sincerely look forward to your prompt reply and will be grateful for your support and help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
The posts I'm reading here are very discouraging. So many people trying to get into the program, even people that have paid and can't get any support.
I've been an Apple developer for 15 years now. I've had various business developer accounts over the years. I've developed in my own name and for customers. This is the first time in a while that I had to get a new business developer account. I applied only a few days ago, so I'm not concerned yet but I don't know why this is so difficult.
The posts that I'm reading her here are very discouraging. Why can't we get support on this? Very disappointing. What is happening to Apple?
I'd like to get my account, and I'd like all these other people to get some help too. But this form looks completely abandoned.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Been trying to get into Developer Prgram since December 2025.
And like many others, it seems the biggest tech company on the planet cannot streamline an enrollment program.
Unless, it’s by design, to test your nerve?
Anyways, I have now ended up paying twice, and still not even a squeak from support.
There is no Developer Support phone number in South Africa, and mails go unanswered.
How is this possible?
$200 out of pocket, and nothing to show.
Cannot even find a method for refunds.
If there are steps to still follow or docs to submit, why take my money, then ask for more info??
But this black hole of SILENCE….
Now that skype is no longer, what other platform will allow me to call the US Support number from South Africa?
I started developer enrollment a few weeks ago. My enrollment is stuck. I have received emails from Apple reminding me to upload the documents that were requested but I never got the original email that told me what documents were being requested so I don't know what I'm supposed to upload. I went to the developer.apple.com support page to request a Call Me and when I click the button I get a red error message that says: "There was a problem processing your request." so then I go to Send Us a Message and I receive "This email address isn't valid. To update your email address, visit account.apple.com." and, of course, it IS a valid email address and it is the address I have on file. So, then I called Apple Support and asked if they could, at the very least, put in a Call Me request on my behalf but they said they can't. I have replied to the emails asking me for information but received no response or acknowledgement.
The system won't let me request a call and or send a message, Apple support can't even transfer me, I literally have no idea what to do. I need suggestions. Maybe somebody from Apple Developer enrollment will see this message. I can't think of anything else at the moment. Maybe a signal flare? Homing pigeon? Seriously. Help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Been trying to get into Developer Prgram since December 2025.
And like many others, it seems the biggest tech company on the planet cannot streamline an enrollment program.
Unless, it’s by design, to test your nerve?
Anyways, I have now ended up paying twice, and still not even a squeak from support.
There is no Developer Support phone number in South Africa, and mails go unanswered.
How is this possible?
$200 out of pocket, and nothing to show.
Cannot even find a method for refunds.
If there are steps to still follow or docs to submit, why take my money, then ask for more info??
But this black hole of SILENCE….
Now that skype is no longer, what other platform will allow me to call the US Support number from South Africa?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi,
I tried to sign up for the Developer Program 7 times, starting on January 5th. It's now been a month.
I contacted customer support, they said to try enrolling through the Apple Developer App. I tried that, it asked me to do an identity verification, which I did, successfully.
Then the "enroll" button on the app got grayed out and it says:
"Enrollment through the Apple Developer app is not available for this Apple Account. Visit http:// developer.apple.com/programs/enroll/."
I go to that link, I click "continue with your enrollment", I pay the $99, it goes through, I don't get charged anything, just a $0.00 authorization transaction, then get the "Order Acknowledgment" email, then nothing happens, it just goes nowhere.
Please help. If there is anything I can do, or any more information I should supply for this to go through.
I contacted support multiple times, but I don't get any response.
My enrollment ID is DPTB3R8T2Z.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Enterprise
Accessibility
Developer Program
Hi everyone,
My Apple Developer account is still pending approval. Payment has been successfully charged from my bank, and all required steps are completed. Has anyone experienced this recently or knows the current approval timelines? I have my Order ID available if needed.
Thanks.
I purchased an Apple Developer Account on Saturday. It is now Wednesday and my account has still not been activated. I filed a help ticket but it has not been responded to yet.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I'm trying to enroll in Apple Developer and I continuously getting a "Payment Declined" message despite trying 4 credit cards, a debit card and even my apple card. When I try this through the developer app the "Enroll Now" button is greyed out. It's not a bank issue I've already checked and they don't see any requests coming through.
I’ve tried multiple times with no luck. Contacted Apple support and they are extremely slow with the responses with very little help. Does anyone have any thoughts on how to fix this?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
Since last year, our company has been signing in new users to Apple Store Connect using our private email domain. However, since last week, when we try to sign in with this same domain, we receive the following error: "Your primary email address cannot end in @mydomain.com.br. Choose a different email address."
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
App Store Connect
Sign in with Apple
Hey everyone, I purchased an Apple Developer Program for 99 USD on January 1 2024, filled out my credit card that I use for iCloud+ storage plan, got my confirmation email that within 48h my developer account should be activated, but it never did. Plus after waiting more than 48h I wrote to support, describing everything, but never heard back from them.
One thing I noticed during the checkout was I was asked for everything (name, address, CC number, expiry date) but not the CVV number. Is this normal, and would Apple be able to process the payment without it?
I though about going through the enrolment process again, but am afraid of a double charge, in case my original enrolment gets accepted... Please advise and share your experiences when enrolling to the developer program. Thanks!
I’ve honestly never received service this bad from a company and I don’t say that lightly. This is the worst support experience I’ve ever had.
I’m trying to enroll in the Apple Developer Program, but I’m stuck in a loop that has been going on for months:
The Apple Developer app repeatedly fails during identity verification and tells me there’s an issue.
When I contact support, they tell me they’ll email me instructions.
The email says: “Please use the Apple Developer app to enroll.”
I reply saying: “I did. It doesn’t work. The verification fails.”
And the response is again: “Use the Apple Developer app.”
Over and over, with no actual troubleshooting or escalation.
This is not a user-error situation — I’m following the instructions exactly. I need someone to look at what’s happening on Apple’s side (verification/enrollment status) and give a real resolution path, not the same copy-paste response.
Details:
Country/Region: [your region]
Devices tried: [iPhone model + iOS version], [Mac model + macOS version]
Exact error message shown in the app: [paste here]
Support case number (if relevant): 102784352083
What I’m asking:
Can Apple reset/clear my enrollment/verification state so I can retry cleanly?
Is there an official fix for this verification error?
Is there an alternative way to complete enrollment if the app keeps failing?
Can this be escalated to the enrollment/identity verification team?
Again: I’ve never experienced support this bad from any company. I just want to enroll and pay — but I’m blocked with no real help.