Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly attitude. People appreciate the promptness and reliability of the service, with many highlighting the technician's ability to quickly diagnose and resolve issues. Consumers also value the clear communication provided, as the staff takes the time to explain the problems and solutions in a way that is easy to understand. The high level of technical expertise is a recurring theme, with reviewers expressing confidence in the company's ability to handle a wide range of computer-related issues. People feel that the service is tailored to their specific needs, with appropriate equipment and software recommended. The business is also commended for its honesty and integrity, with reviewers noting that they were saved money by being advised against unnecessary purchases.

Based on these reviews

Rated 5 out of 5 stars
Verified

A Plus Tech is the best computer service we have ever used. William is knowledgeable and honest. He understand our computer needs and usage and recommends the equipment best suited functioning. He... See more

Rated 5 out of 5 stars
Verified

We have known William, owner of A Plus Tech, for at least the last 8 years. He is our Go-To contact for all our computer concerns. He responds promptly to our calls. He is professional, patient and ho... See more

Rated 5 out of 5 stars

I had a problem with my printer not connecting to my wifi. I tried everything I knew how to do but nothing worked. I found A Plus Tech on line and William came over the same day and in a matter of... See more

Rated 5 out of 5 stars
Verified

I have used William and his company several times. He is always extremely prompt, very professional, and reasonably priced. This latest time I called him (on a Saturday) he was at my house in 15 mi... See more

Rated 5 out of 5 stars
Verified

William has provided me with a range of services from replacing an iPhone battery to troubleshooting problems to building a computer and installing a gaming system. I expect he can respond to practica... See more

Rated 5 out of 5 stars
Verified

I found William to be most helpful in a stressful situation. He is clearly very knowledgeable and has a calm and polite demeanour. He is by far the most competent individual to have worked on my comp... See more

Rated 5 out of 5 stars
Verified

very knowledgeable; knows Microsoft products very well; comes to my house (I am in a wheelchair); comes out of business hours; knows the products very well shown by his quick and fast efforts; my firs... See more

Rated 5 out of 5 stars
Verified

William was able to solve the problem I had connecting to my printer. He was very knowledgable and solved the problem quickly. I highly recommend A Plus Tech

Rated 5 out of 5 stars
Verified

I whenever I require help or advice on my computer, he is just a phone call away. When I got my new computer, he set it up and recommended software for my needs. He saved me money by telling me what... See more

Rated 5 out of 5 stars
Verified

Good communication , knowledgeable , answered questions about my internet hook-up , came back with an adapter for my old computer . All good , thx .

Rated 5 out of 5 stars
Verified

We have been fortunate to have William provide computer service over the past few years. He has always been very professional in dealing with our various computer needs. He is the best.

Rated 5 out of 5 stars
Verified

I called A plus on new years eve, desperately in need for an IT technician to troubleshoot a problem with our source. William answered promptly, showed up and fixed the problem. They were reliable an... See more

Rated 5 out of 5 stars
Verified

Very clear answers to my questions. Obvious expertise in the job he was doing. Felt good to know I have the opportunity for service, if needed, in the future. Donna.

Rated 5 out of 5 stars
Verified

Amazing service. Will knows how to help his customers everytime. He’s prompt, polite and extremely knowledgeable. I have recommended him to many of my friends. Grateful to have him when I need help

Rated 5 out of 5 stars
Verified

William helped with our computer issue very quickly. Very professional and explained our issue to us very clearly. We will not hesitate to call him in the future.

Rated 5 out of 5 stars
Verified

I had trouble completing this survey …when I leave this page I can’t return GOOD NEWS the service was performed professionally & with respect plus arriving within a few hours wonderful Serve all was... See more

Rated 5 out of 5 stars
Verified

Whenever I have a problem related to my laptop or cell phone A PLUS TECH always provides prompt and reliable solutions as well as technical advice for travelling in other countries. Service is always... See more

Rated 5 out of 5 stars
Verified

I can always depend on William to fix my IT issues. Great customer service.

Rated 5 out of 5 stars
Verified

William always knows how to get my computer into tip top shape. He is skilled, has a great attitude, and always responsive.

Rated 5 out of 5 stars
Verified

I appreciated the prompt in home service, William was able to upgrade my computer to W11 quickly and efficiently. I would definitely use their services again.

Rated 5 out of 5 stars
Verified

William Chen has looked after my computer for a few years and always does a great job. He has brought my computer up to date for which I am very grateful.

Rated 5 out of 5 stars
Verified

Very helpful. Was quick to find the problem. Helped in finding a replacement computer as the broken one was not reparable.

Rated 5 out of 5 stars
Verified

Best choice we could have made. Very helpful and courteous. Addressed the problems and came up with helpful suggestions.

Rated 5 out of 5 stars
Verified

William came as soon as he could and he fixed the problem Pat curzon

Rated 5 out of 5 stars
Verified

William solved all my computer problems! He knows his stuff! Would recommend him.

Rated 5 out of 5 stars
Verified

A Plus Tech is by far the best tech I have dealt with. Their prices are fair, and they go above and beyond. They will not only fix the problem but educate you on the situation. They make sure you make... See more

Rated 5 out of 5 stars
Verified

William from A Plus Tech did a great job for us. We had a laptop with a virus. Originally we were going to use another company with great reviews on the other side of the city. I ran out of time that... See more

Rated 5 out of 5 stars
Verified

William is very responsive, patient, and thorough. Great to have someone who responds promptly to messages.

Rated 5 out of 5 stars
Verified

Quick and thorough in-home service. Convenient. Knowledgable. Provides a great product tailored for the user.

Rated 5 out of 5 stars
Verified

William was through and very clear on what needed to be done. Excellent customer service!

Rated 5 out of 5 stars
Verified

Always tries to accomodate your needs as quickly as possible. Professional, friendly, would recommend to my friends.

Rated 5 out of 5 stars
Verified

William is always there when you need him...his knowledge has saved plenty of time...

Rated 5 out of 5 stars
Verified

William was extremely fast in all the work he did. He did only what we needed and no more. I trust him very much. That is not easy to say when dealing with computers.

Rated 5 out of 5 stars
Verified

Service was excellent, they really know what they are doing.

Rated 5 out of 5 stars
Verified

William is always prompt on arrival, pleasant to deal with and very efficient.

Rated 5 out of 5 stars
Verified

William was very good at troubleshooting my ethernet issue. Identified the problem quickly.

Rated 5 out of 5 stars
Verified

Quick to respond in an emergency. And good diagnosis.

Rated 5 out of 5 stars
Verified

The service is great. They have my problem fixed quickly. The people are easy to deal with. Highly recommend.

Rated 5 out of 5 stars
Verified

William is always very friendly and easy to work with.

Rated 5 out of 5 stars
Verified

William is very knowledgeable and his service is great.

Rated 3 out of 5 stars
Verified

I am not sure why I am sure why I am paying for this service?

Rated 5 out of 5 stars
Verified

William was very thorough and dependable whilst upgrading my PC to accommodate Windows 11. His communications and technical knowledge was exceptional.

Rated 5 out of 5 stars
Verified

Had a great experience with a PC repair service performed by William. Super fast response time, very efficient, and got the job done right. Highly recommend for anyone needing quick and reliable compu... See more

We perform checks on reviews


Company details

  1. #1 of 1 best companies in Computer Repair Service
  2. #1 of 1 best companies in Computer Consultant

Written by the company

Calgary Computer Repair Specialist, In-Home Computer Repair, Virus and spyware Removal, System Tune-up, PC performance boost, Laptop Screen Replacement. PC, Mac, Printer, Network, SmartTV, SmartPhone and everything else tech-related. Our technicians are either CompTIA A+ Certified or Microsoft and Apple certified professionals. No job is too big or too small for us. We repair both business and residential computers. Repaired directly in the comfort of your home or office. No upfront payment is required.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars
Verified

Good communication

Good communication , knowledgeable , answered questions about my internet hook-up , came back with an adapter for my old computer . All good , thx .

November 10, 2025
Rated 5 out of 5 stars
Verified

William is very, very knowledgble!!

very knowledgeable; knows Microsoft products very well; comes to my house (I am in a wheelchair); comes out of business hours; knows the products very well shown by his quick and fast efforts; my first call when I need help!

October 13, 2025
Rated 5 out of 5 stars
Verified

Help at last!

Very clear answers to my questions. Obvious expertise in the job he was doing. Felt good to know I have the opportunity for service, if needed, in the future.
Donna.

August 14, 2025
Rated 5 out of 5 stars
Verified

Knowledgeable and very pleasant.

I found William to be most helpful in a stressful situation. He is clearly very knowledgeable and has a calm and polite demeanour. He is by far the most competent individual to have worked on my computer. I highly recommend him and have already done so with the people I know.

May 31, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look