Been a fan of the Subway Surfers franchise for 12 years straight now, and played this game on open BETA. I love the art style, graphics, music, the characters and boards having unique powers, the different districts you can play on, the speed of the game also gives it a more interesting challenge & I do like how it expands on the universeâs âloreâ. Overall a nice change of pace of the simple, yet effective formula of Subway Surfers. But the reason Iâm making this review is because this game is so unperformative, for instance everytime I try to do a regular run or finish a run the game would either crash or the ad would mute the entire game like itâs some form of a punishment for simply not reviving myself. 85% of the times Iâve played this game it would freeze on me, the game also lags often and it makes the gameplay overall even more frustrating & the frame rate of this game is bad. I also despise the introduction of the player tokens, especially that getting these little tokens come in little chicken nugget boxes of 1-3 of them where to unlock a character you need 100 of them. At least make it a little more fair to get player tokens. I would probably rate this game a little more higher if the guys over SYBO fixes the gameâs performance issues.
Hello FirebornLion! We truly appreciate your long-standing support and love for the game! Itâs wonderful to hear that you enjoy the art style, music, and unique gameplay elements. However, we recognize the significant performance issues you're experiencing, including lagging and crashing. For smoother gameplay, please consider reaching out to our support team via the chat under the game Settings or by emailing help_subwaycity@sybogames.com; they can assist with these issues. Your feedback on player tokens is valuable, and weâll make sure itâs noted. Thanks for playing the game!