So disappointing. Customer Support does not provide customer support. They redirect you to "dedicated account manager" to answer any questions. Why do you have a chat box on the website with live reps and a "text this number for support" only for you to get someone live, and them say we can't support you. They think this is a good for business because it points to a dedicated rep? C'mon. It was the dumbest thing I've experienced and only led to my frustration for a support line to tell me they cannot support me with simple answers to simple questions