Stop tying to sell me a bunch of extra stuff, or do it all on one page.

They came out back in November, put a hole in my wall and installed the equipment etc as they should. Problem was the terminal at the road turned out did not have light... Either construction incomplete or line was damaged somewhere, so the tech informed me he put a ticket in and that brightspeed would get back in touch with me once the network was ready. I waited two weeks, then I got a text from Brightspeed one evening saying they were ready to reschedule... Not exaggerating here, they cancelled my order 21 hours later because they had not heard back from me.  First off, there's a hole in my wall with equipment attached to it and you're canceling the order.. when you guys are the ones who came to my door to sell me internet!?   Second, it'd be one thing they said "hey, we're going to cancel your order if we don't hear with from you within x amount of time", but that's not what they did, they just cancelled before ever giving me a real chance to respond.  Then to make matters worse when I called customer service, the same day mind you, they said they cannot uncancel my order but that they can put in a new order.... BUT here is the catch, the promotions from November are no longer valid because it is now December... I.e. they guaranteed me a 3-year price lock back in November along with 3 months free, but now they're telling me they can only give me a 1-year price lock and only 1 month free.   Like are you kidding me? Anyways, I talked and talked and talked as much as I could and as respectfully as I could to multiple individuals in the customer service department, and no one could do anything for me to make it right.  I waited 2 weeks and they could not wait 24 hours! Borderline criminalistic behavior.  I have no issue with the technicians that came out or the guy that knocked in my door to sell me the fiber plan, my problem is solely with the idea that I waited 2 weeks and they canceled on me within 24 hours, I wasn't even afforded 24 hours to reschedule after waiting 2 weeks and there's already equipment and a hole in my wall and line buried in my yard and now you're telling me you can't give me the same deal. That's ridiculous.  This is just wrong and unfair treatment.

Great price and super easy to use! I've used other eSIMs before that I found much more difficult to activate, Ubigi has a very few super easy to use steps, will definitely use again!

My experience with AT&T has been extremely disappointing. The service is unclear, inconsistent, and far from what was promised. Representatives made multiple commitments, yet none of them were followed through. I was offered new plans without being informed that my existing promotions would be removed, which feels misleading and dishonest.

Despite paying for a high-speed 5G plan, the connection has been extremely slow, and support agents continually redirect me to someone else without providing any real solution. Overall, the service feels more focused on getting customers to sign up than actually supporting them. I expected transparency and reliability, but unfortunately, that was not the experience I received

I would give no stars if possible. I recommend anyone dealing with them to raise a complaint with the CCPC to somehow hold them accountable after taking your money. Customer service keep you on hold for over 40mins and don’t know how to resolve issues. They refuse to accept complaints. I feel for the people working in the CSR because the level of frustration they must have to deal with . 
Company is diabolical.

xfinity would not reconnect my service without my agreeing to a more expensive internet service.  I merely replaced an outdated modem.  When I tried to reconnect, Xfinity said I had to agree to a new service!
2 Hours later and not agreeing they said it was a problem with my connection and would send out a tech.  Next morning the same tech called my phone and asked if I had service.  Guess what?  I did.  No tech visit necessary.  They lost the battle and had to reconnect before the tech arrived.  Very obvious a dirty play on their part.  Only service out here unfortunately.  Will switch when I can for sure.  Don't use them.

When installation was done the person knew I had two TVs. He did not bother to complete the one in the bedroom to make sure it worked it has never worked so I am paying for a extra box and your service for nothing. Someone really should come and not leave until my TV in the bedroom works properly. It receives no signal or weak signal and no channels whatsoever. I am very displeased with that. I have reported this 3 0r 4 different times it wasn't any once sent and the situation was not corrected.

Technician tracking said technician was in route to my location.  Had to take time off work only to have to wait over 3 hours for him to arrive.  
Technician did not ensure service was working before he left. He told me to call customer service.  Customer service said he should NEVER have done that!!!

Best in Internet Provider

Companies
(738)

Recently reviewed companies

Ryoko

Brightspeed

Ubigi eSIM

AT&T

Starry

TruConnect

Virgin Media Ireland

XFINITY

Hughesnet

Spectrum

Newest companies

Ultrapremiumtv

ProxyProvider.net

Expertapis

App Freebinancecoin

B2proxy

Omex Data Service LLC

Getsteadfastgc

Justesim

Simply Hosting

Ovosim

Related categories

Computer Software Store

DNS Provider

Email Service Provider

Internet Service Provider

Internet Shop