Document360’s cover photo
Document360

Document360

Information Technology & Services

SWANLEY, England 6,789 followers

The Knowledge Base Software that Scales with your Product.

About us

Document360 is a leading AI-powered knowledge base platform for all your documentation needs empowering teams and customers. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease providing a world-class authoring experience and can be customized to meet needs from small to large scale enterprises. With easy to configure capabilities, you can manage multiple project documentation, configure multiple users, API support, and view the analytics that will help you keep your knowledge base content fresh and relevant.

Website
https://document360.com
Industry
Information Technology & Services
Company size
201-500 employees
Headquarters
SWANLEY, England
Founded
2017
Specialties
software, documentation, SaaS, Technical Writing Software, and Knowledge Base

Updates

  • Test. Validate. Authenticate. Build.   What if developers could do all four without leaving their API documentation?   That’s the new foundation we’re exploring in Document360 API v3.   In our upcoming webinar, Shakeer Hussain, Senior Manager - Solutions at Document360, will walk through: -> Redesigned API reference -> Rebuilt Try It! console -> Live schema validation and reusable variables -> Eddy AI in the API workflow -> OAuth 2.0 and scoped API keys -> 180+ API v3 endpoints   Plus, live demos and real API workflows to show the experience in action.   Save your spot: https://lnkd.in/d-GyKkTk #API #APIDocumentation #DeveloperTools #DeveloperExperience #Document360

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  • What happens when AI starts writing the first draft?  In the latest episode of Knowledge Base Ninjas, we speak with Prince Eze Onyeanuna, Head of Content at EverythingDevOps.     In this conversation, he explores : → Why AI could take on the first draft → How to structure docs for AI agents and LLMs → Why technical writers are becoming system builders → Why human judgment, taste, and voice still matter     A thoughtful conversation on what it takes to stay valuable as AI reshapes technical writing.     🎧 Tune in to the full episode. Link in comments.   #knowledgebase #AI #Podcast 

  • View organization page for Document360

    6,789 followers

    Your product walkthrough shouldn’t end when the recording does.   Product walkthroughs, Zoom recordings, and how-to videos become documentation in just few clicks.   With Eddy AI, you can upload a video and turn it into a structured, step-by-step article.    So instead of: 🎥 Record → 📝 Transcribe → 🖼️ Capture screenshots → 📚 Build the doc   You can;    🎥 Record → 📤Upload to Document360 -> 📚 AI will build the doc (with screenshots + media + SEO-ready titles, tags, and meta descriptions)     Less time turning recordings into docs. More time reviewing, refining, and making them useful.   Get a free demo and explore how it is done - https://lnkd.in/ezdPn6vV   #videotodocumentation #AI #technicalwriting

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  • View organization page for Document360

    6,789 followers

    Document360 API v3 is here - our biggest API evolution yet.   With API v3, you get:   → OAuth 2.0, scoped API keys, and role-based access control → Expanded APIs for content, assets, snippets, variables, and glossaries → Analytics APIs to measure search, content, AI Search, and feedback → Bulk actions, async operations, pagination, and rate limits → Enterprise-grade permission and access management   Built for modern integrations. Ready for enterprise scale.   Explore now : https://lnkd.in/digE96XD #documentation #scopedapi #apisecurity #integrations #knowledgebase

  • What if your documentation is technically correct… but AI still can’t use it?   That’s the new documentation problem.   Your content needs to work for both humans and AI trying to retrieve, interpret, and surface that answer.   And that means rethinking how we create, structure, govern, and maintain knowledge.   Join Manny Silva, Holly Melone, and Jennifer K. Tran to explore how teams are adapting to an AI-first world.   Ready to rethink documentation for the AI era?    Click below and save your spot.   https://lnkd.in/dgX3WPJm   #TechnicalWriting #KnowledgeBase #Documentation #Webinar 

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  • We’ve been working on making documentation easier to build, manage, test, and use.   The latest Document360 updates cover different parts of the documentation workflow.   𝐅𝐨𝐫 𝐀𝐏𝐈 𝐭𝐞𝐚𝐦𝐬 A redesigned API documentation experience makes exploring and testing endpoints easier.   𝐅𝐨𝐫 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐭𝐞𝐚𝐦𝐬 Global Find & Replace helps make large-scale content updates faster.   𝐅𝐨𝐫 𝐩𝐮𝐛𝐥𝐢𝐬𝐡𝐢𝐧𝐠 Flexible PDF exports give you more control over how content is organized.   𝐅𝐨𝐫 𝐤𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞 𝐛𝐚𝐬𝐞 𝐭𝐞𝐚𝐦𝐬 New AI actions make it easier to work with articles in different formats and tools.   Different workflows, one goal: making documentation work simpler.   🎥 Watch the video to see the latest updates in action.   #APIDocumentation #Documentation #DeveloperDocs #AI

  • AI can write your documentation. But can you trust what it writes?   As AI becomes a bigger part of the technical writing workflow, the real challenge is no longer generating content.   It’s evaluating whether that content is accurate, complete, clear, and compliant.   ➡️ In this edition, we explore a practical way to evaluate AI-generated documentation through Trust, Craft, and Compliance.   We also look at how technical writers can build better evaluation frameworks for AI-assisted docs.   A timely read for anyone figuring out what “good” looks like in the age of AI-generated documentation.   Click below to read the latest edition. #documentation #technicalwriting #techwriters #genai

  • View organization page for Document360

    6,789 followers

    Documentation shouldn't make you troubleshoot “Failed Builds.”   It shouldn't make you wonder why a preview isn't working.   It shouldn't make you rebuild 100+ pages just to get the experience you need.   And it definitely shouldn't make you dread opening your docs.   Your documentation platform should make your work easier, not harder.   Our G2 reviews tell a similar story: easier publishing, smoother search, reliable documentation, and support teams can count on.   Switch with a smile 🙂 https://lnkd.in/dytHe-iE   #documentation #knowledgemanagement #switchwithsmile

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  • Documentation is no longer just for users. AI agents depend on it too. As AI agents influence how people discover, evaluate, and adopt software, documentation is becoming part of the infrastructure behind your product. Yet many organizations still treat it as a support asset. Join Cassiano Ferro Moraes, CEO & Founder of WriteChoice, for a practical discussion on: → Why documentation is becoming a strategic AI asset → The cost of fragmented knowledge → Why ownership matters → How to build AI-ready documentation → What leading companies are doing differently Click below to register now and secure your spot. #documentation #technicalwriting #knowledgebase #AI

  • Spotting duplicate content shouldn’t become a full-day project 😮💨 Instead of checking article after article, let Document360 help you spot duplicates in just a few clicks. Turn repeated content into reusable snippets and edit them whenever you need to. Make a change once, and the updated snippet reflects everywhere it’s used. And just like that, your docs are back on track.  One click to find. One fix to update everywhere. #documentation #technicalwriting #knowledgemanagement #AI #duplicatecontent 

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