Canada
Review of Mercury
Reply from Mercury
Thank you so much for this review, Thomas we love hearing that you’re enjoying the platform!
Please note that Mercury is not a bank; we are a financial technology company that provides services through integrations with various FDIC-insured banking partners.
Review of Intuit Mailchimp
Showed $14/mo in my dashboard then charged me $566 automatically for contacts which I already deleted.
Reply from Intuit Mailchimp
Hi Thomas! Thank you for taking the time to share your feedback. We're truly sorry for the confusion and frustration around the unexpected charge. We know how unsettling it can be to see a billing amount that doesn't match what you were expecting.
Our Support team has looked into your account and explained what triggered the charge, and were able to issue a credit to make this right. We always want our pricing and usage details to be clear, and your experience shows we have room to improve.
Review of Namecheap
Kept charging me once I cancelled everything and confirmed this with support.
Reply from Namecheap
Hi Thomas,
Please accept our apologies for any inconveniences that you have faced with our services!
It appears that there may still be an active service or subscription in your Namecheap account.
If you can respond to the private request for more details we've sent you, we can look into what happened here, and help you.
UPD: Thank you for the details. Please be advised that for us to check the matter and assist with your issue, it is required for us to verify you as a Namecheap user. In order to do that, you need to restore access to your Namecheap account. It can be done by following the instructions provided by our support team to your email.
Best regards,
Namecheap Team
