New look. New capabilities. Same reason we’re here: to help businesses better understand the people behind every decision. Humans still matter. Listen to them. See Today’s SurveyMonkey 👉 https://bit.ly/4xTpnaI
SurveyMonkey
Software Development
San Mateo, California 248,694 followers
The feedback platform for better business decisions.
About us
SurveyMonkey is a feedback and insights platform that helps organizations ask, listen, and understand what people really think—so they can make better decisions. For more than 25 years, we’ve combined easy-to-use software with deep research expertise to help people ask better questions—and actually do something with the answers. Today, more than 260,000 organizations use SurveyMonkey to put feedback at the center of how they do business. Our software brings together surveys, forms, AI-powered research and analysis, ongoing feedback, and integrations with the tools teams already use. From customer and employee feedback to market research, product development, and everything in between, we help businesses get the answers they need to decide what comes next. Additional product include: • LaunchPad: Automated research methods to validate new products and campaigns • Apply: Application management for grants, scholarships, and awards • GetFeedback: In-the-moment user feedback for websites, digital products, and apps • Wufoo: Simple form builder for collecting information, payments, and more Used by: Golden State Warriors, Ryanair, Box, Gen Con, Hornblower, Woom, Carrot, and Greyhound "With SurveyMonkey, we've been able to collect feedback from customers and employees, prioritize what they need, and build that into our strategies. Having those voices represented was transformational." — April Obersteller, Managing Director, Woom We’re a company built around curiosity, listening, and the belief that better questions lead to better decisions. Whether you’re here to use SurveyMonkey, work with us, or work here, we’re glad you’re asking. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
- Website
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https://www.surveymonkey.com/?utm_source=socialteam&utm_medium=social
External link for SurveyMonkey
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- San Mateo, California
- Type
- Privately Held
Locations
Employees at SurveyMonkey
Updates
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SurveyMonkey reposted this
There used to be a billboard on Highway 101 that said, “Stop Hiring Humans.” It definitely got attention. I think it got the message exactly wrong. I talked about that, and many other things, last week with Caroline Fairchild I’ve said this before. AI can help us move incredibly fast. But if you don’t trust the output, speed isn’t an advantage. You may just be getting to the wrong answer sooner. We still need human judgment, context, and input. That’s a big part of what we’re trying to do with Today’s SurveyMonkey. Help people move faster without losing the human input that makes the answer worth trusting. Caroline, thank you for the thoughtful conversation. See the full discussion here: https://lnkd.in/g3Nab_f2
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The internet looked a little different in 1999... So did SurveyMonkey. Our CEO Eric Johnson sat down with Caroline Fairchild to talk about where we started, how far we’ve come, and why humans are still at the center of Today’s SurveyMonkey. Listen to the full conversation: https://bit.ly/4yo0Bit
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The more AI, the more humans matter. Ahead of our Today's SurveyMonkey launch, we hosted execs, decision-makers, researchers, and industry leaders from LinkedIn, Zoom, ClickUp, Glassdoor, Lyft, CrowdStrike, Google, UserGems 💎, and BRM in San Francisco for good food and a very real conversation about how we embrace more AI without losing the human part. This is Today’s SurveyMonkey. Getting people talking, asking better questions, and listening to what they have to say. Thanks to everyone for pulling up a chair and figuring it out with us.
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Want the real answer? Send a survey and make it anonymous. 👀 Cedoni Francis gets it. Watch the full episode, created with NowThis: https://lnkd.in/gYurUBaY
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Moving fast is only an advantage when you know you’re moving in the right direction. In her recent keynote, our Chief Product Officer, Meera Vaidyanathan, shared the thinking behind Today’s SurveyMonkey—and the gap we’re working to close as the pace of business keeps accelerating. Head to the link in the comments to watch the full session.
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This is the idea behind Today’s SurveyMonkey. The more AI changes how we work, the more important it becomes to keep listening to the humans on the other side of it. Thank you Caroline Fairchild for helping us bring that conversation to life.
Last week, I hosted a dinner for SurveyMonkey and the premise was pretty simple: humans still matter. We should listen to them. It sounds obvious, but most companies are still missing that mark. For a few hours, executives across industries put away their phones and got curious. They asked the people sitting next to them how AI adoption is *really* going inside their companies, instead of how their companies say it's going. I sat next to my former colleague and now Zoom's Global Head of Communications and Reputation Fenot Tekle, and we talked about what gets lost when your writing stops sounding like a person. In SurveyMonkey's own research, 83% of small business owners say customer feedback — you know, the actual people who buy your product — is useful for making decisions. Only 54% collect it more than once or twice a year. That 29-point gap is one reason SurveyMonkey announced today a complete redesign of their product experience, built around three needs: getting human feedback faster with AI, understanding what that feedback actually means, and making continuous listening part of everyday business. At dinner, I asked everyone to turn to the person next to them and ask something they would never type into a chatbot. I encourage you to do the same this week! For more, check out SurveyMonkey's full announcement in the comments below. #SurveyMonkeyPartner
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A new look, built to feel more human. Our refreshed visual identity isn’t just a brand update. It’s part of a broader product evolution designed to make listening, learning, and acting on feedback feel simpler and more intuitive. With warmer colors and a more accessible experience, the new SurveyMonkey is built to help teams navigate the product with confidence and get to the insights that matter faster. Head to the link in the captions to learn more.
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Meet Today’s SurveyMonkey. We’ve redesigned our platform with powerful new capabilities to make it easier for businesses to listen to and understand the people who matter most to them. Because as technology changes, one belief hasn’t: Humans still matter. Listen to them. Check us out 👉 https://bit.ly/4h1WZgm