They don’t return calls. We were supposed to be charged $20 for the month to try it out but they charged us over $500. And can’t even use it because the $20/mth doesn’t provide enough “credit” to text our 250 people. Wish I had seen all the other reviews prior to signing up. We will have to dispute the charge with our cc company because I’ve tried calling, emailing and even texting our “personal concierge” numerous times with no response