Square Payments Has Been a Major Setback for My Business

After four months of using Square without issues, everything suddenly went downhill. Square shut down my account out of nowhere and then also shut down a second business account I had with them. No warning, no explanation that made sense, and absolutely no regard for how much this would disrupt my operations.

This wasn’t just an inconvenience — it cost me time, energy, and real money. One of my customers was even charged $360 in processing fees during a period when I had an active free-processing credit. When I brought it up, Square didn’t take responsibility and didn’t fix it. They consistently failed to honour their own terms and constantly contradicted themselves.

The customer service experience made everything even worse. Every interaction felt like dealing with support reps who had little understanding of Canadian business practices or the issues I was actually facing. Instead of helping, they read off scripts, dismissed my concerns, and closed inquiries without proper resolution. There was never any real support, empathy, or accountability.

Having both of my accounts shut down without valid reason caused major operational delays, unexpected expenses, and hours of wasted back-and-forth. If you rely on payment processing to keep your business running smoothly, think twice. Square ended up costing me far more than they ever provided.

Save yourself the frustration and go with any other payment processor. Square consistently disappoints and has proven to be unreliable when it matters most.

All ur parts show up late! U cost my company time ans money due to your company never keeping there promise on delivery with a reasonable time. I still awaiting on parts i paid for over a month ago

What made my experience great is the cost, production and fast delivery
Thank you keep up the good work. Will continue to do business with you

COMPANY NAME  OKMI is Red Color.
 other Letter is Blue.

  OKMI LENGEW SEW LOCAL GUIDE ASSOCIATION 



The absolute worst delivery company I've ever been forced to use. Every single time I have used CP, it's shown up Damaged or Delayed for weeks. I get random people's mail that never even lived at my address. My most recent package was shipped by CP unfortunately (not my choice) and was supposed to be delivered no later then Dec.3rd. No attempted delivery, tried to track down my package and was given a different useless answer every person i talked too. Finally get an "Out for Delivery" the next day. 20min later it gets canceled and rescheduled till tomorrow Dec.5th, with no delivery attempt again. Call again and ask for a supervisor, was told id be called back promptly. Absolute NOTHING. zero communication or updates. No reach out. And now finally someone just told me my package is either lost or back 6 hours away from for some unexplainable reason!? Now saying next delivery attempt will be TUESDAY. Dec.9th.... WHY would it not be the next business day, which is Monday!? Are you all really that lazy??? You strike every other week, delaying people's mail, creating months of back log, just to screw us further down the line?? This is ridiculous and CP needs to be abolished. Waste of tax payers money and time. Anyone who works for CP should be ashamed of themselves. -12/10 for any experience with CP.

Absolutely the best in the biz! 
Really appreciate their kindness. End results are accurate and they are very efficient.

 I like to use my own design software and Mixam is one of the rare places where we can submit a PDF. 

I will use them again in the future for other projects.

My order was placed in a timely fashion, and customer support was very helpful.

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